A (Accepted)

Accepted or Picked

brokered backorder (delivery or ship-for-pickup) or store pickup

The location assigned to fulfill the order has accepted it, or has accepted the order and is preparing it for shipment or pickup.

C (Closed)

N/A

brokered backorder (delivery or ship-for-pickup)

You canceled the request when its status was R (Ready), before it was submitted to the Order Broker.

E (Error)

N/A

Any order type

The Order Broker has returned an error response. See Troubleshooting the Order Broker Integration for information on some possible errors.

F (Picking)

New_Order or Picked

retail pickup, delivery, or ship-for-pickup (pick gen/drop ship)

The pick slip has been printed.

I (In Process)

Accepted

retail pickup or delivery

The order was received from the Order Broker and created without error.

J (Rejected)

unknown (order reassigned to new fulfilling location)

retail pickup or delivery

The order was sold out after creation in Order Management System.

K (Acknowledged)

New_Order

brokered backorder (delivery or ship-for-pickup) or store pickup

The Order Broker has received the order request, assigned a request ID, selected a fulfilling location (brokered backorder), and created the order in its database.

L (Partial Fulfill)

Partially Fulfilled

retail pickup, ship-for-pickup (pick gen/drop ship), or store pickup

The customer has picked up one or more items on the order, but not the complete order.

N (New)

Polled

retail pickup or delivery

The order was received from the Order Broker but is in error.

P (Polled)

Polled

brokered backorder (delivery or ship-for-pickup) or store pickup

The assigned fulfilling location has polled the Order Broker for new orders and been notified of this order.

R (Ready)

N/A

brokered backorder (delivery or ship-for-pickup), store pickup

Brokered backorder: The request is ready to be sent to the Order Broker, but the BROKER process has not yet generated the request message.

Store pickup: Order Management System attempted to send the order to the Order Broker, but Order Broker has not responded. In this case, Order Management System retains the order information in the Store Pickup tables until communication with Order Broker resumes.

S (Received by Store)

Received

brokered backorder (ship-for-pickup), retail pickup or ship-for-pickup (pick gen/drop ship)

The order has been received by the store location but not yet picked up by the customer.

T (In Transit)

Intransit

brokered backorder (ship-for-pickup), retail pickup or ship-for-pickup (pick gen/drop ship)

Brokered backorder (ship-for-pickup): The location fulfilling the order has shipped the merchandise to the store for pickup.

Retail pickup or ship-for-pickup (pick gen/drop ship): You have confirmed shipment of the order to the store for pickup.

U (Unfulfillable)

N/A (brokered backorder) or Rejected (store pickup)

brokered backorder (delivery or ship-for-pickup) or store pickup

Brokered backorder: the Order Broker has not found a location able to fulfill the order based on the rules set up in Order Broker. When it receives a response indicating that the Order Broker cannot fulfill the order, Order Management System returns the order line to standard backorder processing.

Store pickup: the assigned store location has rejected the order.

V (In Transit Polled)

Intransit Polled

brokered backorder (ship-for-pickup), retail pickup or ship-for-pickup (pick gen/drop ship)

The store location has polled the Order Broker for an update on the order.

W (Waiting)

unknown

brokered backorder (delivery or ship-for-pickup)

The order request message has been sent to the Order Broker, but Order Management System has not yet received a response.

X (Completed)

Fulfilled

all order types

• Brokered backorder (delivery or ship-for-pickup): The fulfilling location assigned by the Order Broker has shipped the item to the customer or the customer has picked up the entire order from the store. When Order Management System receives a status update indicating that the order line has been shipped, it bills the order line and saves the ship via and tracking number, if indicated in the response message, to the Order Transaction History table.

• Delivery: You have confirmed shipment of the order to the customer.

• Retail pickup, ship-for-pickup (pick gen), or store pickup: The customer has picked up the entire order.

Y (Pending Cancel)

unknown

brokered backorder (delivery or ship-for-pickup), store pickup, retail pickup, delivery, or special ship-for-pickup

Brokered backorder: You have canceled the order line (including the Order Broker request), or you have canceled just the Order Broker request at the Work with Order Broker Screen, but you have not yet received a confirmation of the cancellation from the Order Broker.

Store pickup: You have canceled the order, but you have not yet received a confirmation of the cancellation from the Order Broker.

Retail pickup, delivery, or special ship-for-pickup: You have voided the pick slip through the generic pick in API and the Cancel Reason (Pick In) (L86) system control value specifies a cancel reason, but you have not yet received a confirmation of the cancellation from the Order Broker.

Z (Canceled)

Canceled

brokered backorder (delivery or ship-for-pickup), store pickup, special ship-for-pickup, or retail pickup

You have requested that the Order Broker order be canceled, and the Order Broker has confirmed the cancellation.