Chapter 93: Processing Call Tags (MCTG)
Purpose: Use the Process Call Tags function to change, delete, display, print, reprint, and purge call tags. Your shipper uses call tags when picking up items that your customers are returning to you.
If using PC manifesting: If you Use PC Manifesting (B80), the system automatically creates call tag records in the Manifest Download New file so that the PC manifesting system can pass this information to the shipper. The PC manifest identifies a call tag record by the fact that it has a T in the Paytype field, unlike a pick record. See PC Manifest Socket Interface for an overview.
The shipper uses the information in the download file for billing purposes; billing for call tags is based on the number of tags and their weight. You give the printed call tags to the shipper for package pickup.
See Displaying PC Manifest Batches (DPCM) for more information on working with PC manifest batches.
In this chapter:
• Purge Call Tags Screen (MPCT)
Purpose: Use this screen to print the Call Tag Register only, or to print the register and the each individual Call Tag.
If you want to work with the call tags before printing, see Work with Call Tags Screen.
How to display this screen: Enter MCTG in the Fast path field at the top of any menu or select the Process Call Tags option from the menu.
CSR0490 ENTER Process Call Tags 3/25/94 7:43:14 CommercialWare
Print register only . . . . N (Y/N)
F3=Exit F8=Display open tags F12=Cancel |
Field |
Description |
Print register only |
This value controls whether the Call Tag Register and each Call Tag will print. Valid values are: Y = Print the register only. N = (default): Print the register plus the corresponding call tags. Alphanumeric, 1 position; required. |
Completing this screen: Complete the Print register only field and enter Y at the confirm prompt that appears in the lower right of your screen. The system submits the job CALLTAGS, which generates the Call Tag Register and each Call Tag, if selected. When you Use PC Manifesting (B80), the system also creates records in the manifest download file so that the necessary information for call tag billing can pass to your shipper. See Fulfillment Chapter 22: Displaying PC Manifest Batches (DPCM).
Note: The system uses the Call Tag Print Program (E17) to print call tags. The default print program is CSR0633, which prints two-up call tags. The base program for one-up call tag forms is CSR0495. You can also use your own user-defined program.
Option |
Procedure |
Display open call tags |
Press F8 to advance to the Work with Call Tags Screen. |
Purpose: This screen displays all call tags that have been requested. You can use this screen to delete, display, or reprint call tags, to change the pickup address for a call tag, or to purge printed call tags. See Chapter 59: Creating Call Tags Through Order Inquiry for information on creating call tags.
How to display this screen: Press F8 at the Process Call Tags Screen.
CSR0496 DISPLAY Work with Call Tags 6/01/95 7:48:52 CommercialWare
Opt Prt Dt Tag# Order# Pick Up From
Type options, press Enter. 2=Change 4=Delete 5=Display 6=Reprint
4/07/95 5 3201 - 1 PRIMIANO, PAUL 4/07/95 14 3141 - 2 SINGER, STEVE 4/14/95 24 3256 - 1 PRIMIANO, PAUL 5/07/95 64 3301 - 1 MCGINTY, SHAUN E 6/01/95 87 5238 - 1 WEBBER, GEORGE
F3=Exit F11=Purge F12=Cancel F24=Select Company |
Field |
Description |
Prt dt (Print date) |
The date the call tag was processed. Numeric, 6 positions (MMDDYY format); optional. |
Tag # |
A number the system assigns to the call tag. Numeric, 7 positions; optional. |
Order # |
The number of the order associated with the call tag. Numeric, 8 positions; optional. |
Ship to number (Unlabeled field to the right of the Order# field) |
The number assigned to the shipping address on the order. Numeric, 3 positions; display-only. |
Pick up from |
The name of the customer or company from whom you are picking up the item. Alphanumeric, 41 positions; display-only. |
Screen Option |
Procedure |
Select a call tag |
Enter 2 next to a call tag to advance to the Enter Call Tag Screen. |
Delete a call tag |
Enter 4 next to a call tag to delete it. |
Display a call tag |
Enter 5 next to a call tag to advance to the Display Call Tag Screen. |
Reprint a call tag |
Enter 6 next to a call tag select the call tag for printing. The original print date field is deleted from the call tag. The call tag will print when you select the Processing Call Tags (MCTG) option. |
Purge all call tags processed before a certain date |
Press F11 to display the Purge Call Tags Screen (MPCT). |
To display: Enter 5 next to a call tag to advance to the Display Call Tag screen. See Work with Call Tags Screen for field descriptions. You cannot change any information on this screen.
Purpose: Use this screen to delete call tags that you have already printed.
How to display this screen: Press F11 at the Work with Call Tags Screen. You can also display this screen by entering MPCT in the Fast path field at the top of any menu or by selecting Purge Call Tags from a menu.
CSR0499 ENTER Purge Call Tags 11/16/95 10:26:05 Mail Order Inc.
Purge tags prior to print date . 111195
F3=Exit F12=Cancel CONFIRM: N (Y/N) CONFIRM: N (Y/N) |
Field |
Description |
Purge tags prior to print date |
The cutoff date for purging call tags. Call tags with print dates earlier than this date will be purged. This field defaults to the current date. Numeric, 6 positions (MMDDYY format); required. |
Completing this screen: The system submits the job CTPURGE, which purges all call tags prior to the date you entered.
