Chapter 94: Processing Credits by Line of Business (MCLB)

Purpose: Use Process Credits by Line of Business to release a batch of credits for a certain line of business and dollar amount.

Note: In order to process credits by line of business, you must have authority to the Enter Return Authorization (A28), Receive Return Authorization (A29), and Credit Return Authorization (A34) secured features. If you do not have authority to one or all of these secured features, the system displays an error message.

When you process credits by line of business and dollar amount, the system selects the oldest credit associated with the line of business first, using the return entered date.

Maximum dollar amount: The system does not know the amount of the credit until the credit is created. Because of this, the system may release a dollar amount that exceeds the maximum dollar amount you specified. Once the system creates a credit that meets or exceeds the dollar amount specified, the system stops crediting, but includes the last credit that caused the dollar amount to go over.

Once the system stops crediting, the system generates the Batch Release Summary Report, which lists the orders associated with the credits released and the dollar amount of each credit.

Conversion program: To associate existing orders with a line of business, you can run the following conversion program, where BBB represents all companies. If you wish to run this conversion program for a specific company, enter the company number in place of BBB.

Mozart Version 3.5: CALL PGM(CSR1130) PARM("'BBB')

Mozart Version 4.0: CALL PGM(CSR1121) PARM("'BBB')

 

When you run this conversion program, the system assigns a line of business to the order based on the source code on the order header. See Fulfillment Chapter 43: Working with Lines of Business (WLOB) for more information on creating a line of business code and assignment.

Process Credits by Line of Business Screen

Purpose: Use this screen to release a batch of credits for a certain line of business and dollar amount.

How to display this screen: Enter MCLB in the Fast path field at the top of any menu or select Process Credits by Line of Business from a menu.

CSR1119 ENTER Process Credits by Line of Business 8/30/99 13:54:41 KAL Co. Line Of Business to Credit: Amount to Credit: (blank = no limit) F3=Exit F9=Process F12=Cancel

Field	Description
Line of business to credit	The code for the line of business you wish to credit. The system selects the oldest credit associated with the line of business first, using the return entered date. Line of business codes are defined in and validated against the Line of Business file. See Fulfillment Chapter 43: Working with Lines of Business (WLOB). Alphanumeric, 3 positions; required.
Amount to credit	The maximum amount you wish to credit for the line of business you selected. The system does not know the amount of the credit until the credit is created. Because of this, the system may release a dollar amount that exceeds the maximum dollar amount you specified. Once the system creates a credit that meets or exceeds the dollar amount specified, the system stops crediting, but includes the last credit that caused the dollar amount to go over. If you leave this field blank, the system processes all available credits for the line of business you selected. Numeric, 10 positions; optional.

Completing this screen: When you press F9 to submit the report, the system displays a message indicating the job has been submitted:

Job 215989/KLETENDRE/CREDITLOB submitted to job queue QBATCH in library QGPL.

 

Once the CREDITLOB job completes, the system generates the Batch Release Summary Report.

CWCustomerReturn message: The system generates a Generic WMS Customer Return XML Message (CWCustomerReturn) when you credit an RA if the Send RA Message for RA Create (J57) system control value is set to CREATED or BOTH. See Generating a CWCustomerReturn Message for Returns for additional setup.