Purpose: You might generate a refund check if a customer paid for an order by cash or check and if an item was sold out or backordered. The sample is based on the default refund check printing program of CSR0836. This sample includes a “dummy” check you can use to align the forms in the printer. Your check may appear different.
How to print: Complete the Process Refunds Screen with the Generate refund checks field set to Y.
Order# xxxxxxxx - xxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx chk# xxxxxxx amt xxxxxxx.xx- xxxxxxxxx xx/xx/xx xx,xxx,xxx.xx- xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxx x xxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxx xx xxxxxxxxxx Order# 4315 - 001 We are sorry your recent order did not meet with your satisfaction. Please think of us again for your future shopping needs. Chk# 86 Amount: *********17.25 86 3/16/98 17.25 COMMERCIALWARE GLORIA MUNDI 10 SPEEN STREET FRAMINGHAM MA 01701 |
Contents:
• order number and ship-to number: Refund checks that are generated from A/R credit open items, and that contain refund amounts for more than one order, will have an order number of 0 - 0.
• order message: Up to three lines of messages (flagged with a C at the Work with Order Messages screen; see Chapter 58: Reviewing Order Level Properties). If you reprint a check, the same messages will appear on the reprint unless you change them through order messages.
• check number: Refund check number.
• refund amount: The amount of the refund.
• refund check date: the date the refund check was generated.
• customer name and address: The sold-to customer name and address prints here unless there is a bill-to customer associated with the order; in this case, the bill-to customer name and address prints. The address includes the customer’s name, company, first three address lines, city, state, and postal code.
The system prints a “dummy” check (highlighted in the sample) before the first actual check to help you align refund checks in the printer.
Note: The refund amount is alphanumeric if the Print Alpha $ Amount on Refund Check (E30) system control value is set to Y.
• order number and ship-to number: Refund checks that are generated from A/R credit open items, and that contain refund amounts for more than one order, will have an order number of 0 - 0.
| Chapter 102: Processing Refunds (MREF) | Contents | SCVs | Search | Glossary | Reports | XML | Index | Refund Check Register |
CS10_04r CWDirect 18.0 August 2015 OTN