Chapter 79: E-Commerce Order Reject

Purpose: The EC_REJECT job, started through Working with E-Commerce Job Control (EJCT), receives the E-Commerce Order Reject/Cancel Message (CWOrderReject) when a customer rejects or cancels an order on the web storefront. The Order Reject/Cancel message contains the company code and order number to reject. When an order reject request is received, the system rejects the order. A response is not sent back to the web storefront.


• To reject an order, the order must be in an error status in an order batch.

• If the order does not qualify for rejection, the order remains in its current status; the system will not notify you that the order rejection did not occur.

For more information: See E-Commerce Order Reject/Cancel Message (CWOrderReject) for a layout of the message.

SO10_04 CWDirect 18.0 August 2015 OTN