E-Commerce Order Reject/Cancel Message (CWOrderReject)

 

The EC_REJECT job, started through Working with E-Commerce Job Control (EJCT), receives the E-Commerce Order Reject/Cancel message when a customer rejects or cancels an order on the web storefront. The Order Reject/Cancel message contains the company code and order number to reject.

For more information: See:

For more information: E-Commerce Order Reject for additional processing information.

• E-Commerce Order Reject/Cancel Message: Sample XML

• E-Commerce Order Reject/Cancel Message: Sample NVP

• XML Messages for a table that provides links to the DTD, schema, and a sample XML layout for each XML message.

Name/Value Pair layout: The e-commerce order reject/cancel (EC_REJECT) name/value pair message uses the following layout: name=value.

Example:

companycode=555

order_id=3227

order_number=3237

The Attribute Name column in the table below indicates the name part of the name/value pair. The Comments column indicates the data to enter in the value part of the name/value pair. A note displays in the Comments column if the field is only available in the XML message.

Note: If a field is included in the name/value pair message, it must is required. However, if the field is empty, it does not need to be sent.

Attribute Name	Type	Length	Comments
Message One Message element is required. Available in version: The Message element and all of its attributes is available for XML only.
source	alpha		Identifies the source of the message. WEB indicates the message is from the web storefront. Required.
target	alpha		Identifies the target of the message. RDC indicates the message is sent to CWDirect. Required.
type	alpha		Identifies the type of information in the message. CWOrderReject indicates the message contains an order rejection request. Required.
OrderReject One OrderReject element is required.
company_code	numeric	3	A code for the company where the order to reject is located. Maps to the CMP Company field in the Order Header file. Required.
order_id	numeric	8	The CWDirect order number you wish to reject. The order must be in an error status (E) to be eligible for rejection. Maps to the Order # field in the Order Header file. Required.

E-Commerce Order Reject/Cancel Message: Sample XML

A sample of the E-Commerce Order Reject/Cancel Message (CWOrderReject) in XML format is presented below.

- <Message source="web" target="rdc" type="CWOrderReject">

<OrderReject company_code="555" order_id="3237" />

</Message>

E-Commerce Order Reject/Cancel Message: Sample NVP

A sample of the E-Commerce Order Reject/Cancel Message (CWOrderReject) in name/value pair format is presented below. Each name/value pair is separated by a semi-colon (;).

company_code=555;order_id=7617;order_number=7617;