Vendor Charge Backs

Purpose: This part contains an overview and detailed information on using the vendor charge back functions, which allow you to track the return of defective, damaged, or unwanted merchandise to a vendor for credit.

• Vendor Charge Back Overview provides an overview of the vendor charge back process and the impact of a vendor charge back on the system.

• Working with Vendor Charge Backs (WVCB) describes the screens you use to create, work with, and process vendor charge backs.

• Working with Vendor Charge Back Reason Codes (WCBC) describes the screens you use to create and work with reason codes for charge backs.

• Printing Vendor Charge Back Notifications (PVCN) describes the screens you use to print charge back notifications to vendors and provides a sample notification.

• Printing the Vendor Charge Back Report (PVCB) describes the screen you use to print a report of items on selected, or all, vendor charge backs in your company, and provides a sample report.

• Purging Vendor Charge Backs (PVCR) describes the screen you use to purge completed vendor charge backs entered prior to a certain date.