Order#

A unique number assigned by the system to identify an order. Every order on the system is assigned an order number. This number is used in Order Inquiry to review information for the order. This number is also used throughout the system to access information on an order.

You cannot update this number.

Numeric, 8 positions; display-only, assigned by the system.

Ship-to number (unlabeled field)

A hyphen (-) separates this field from the Order# field. This value indicates the number of orders associated with the primary order, including recipient and gift orders. This, at the simplest level, represents the number of shipping addresses for the order. The system assigns a sequential ship-to number to every order, even if the shipping address and the sold-to address are the same. The first ship-to address is assigned the number 1.

You cannot update this number.

Numeric, 3 positions; display-only, assigned by the system.

Name

5 fields are available for you to enter the customer's full name:

Prefix

A title that belongs before the customer's name, such as "Mrs." or "Dr."

If the Validate Prefix (I27) system control value is set to Y, your entry is validated against the Prefix file; see Working with Prefix Codes (WPFX).

Alphanumeric, 3 positions; optional.

First Name

The customer's first name.

Alphanumeric, 15 positions; optional.

Initial

The initial of the customer's middle name.

Alphanumeric, 1 position; optional.

Last Name

The customer's last name.

Alphanumeric, 25 positions; required if Company has not been entered.

Suffix

An addition to the customer's full name, such as "M.D.", "Fr.", or "III."

Alphanumeric, 30 positions; required if Last name has not been entered.

Company

The name of the company to receive the shipment.

Alphanumeric, 30 positions; required if Last name has not been entered.

Address

Four address fields are available for you to enter a complete and specific customer address.

Address line #1

The customer's street address. This is the primary delivery address.

Enter P.O. Box and the box number if the customer's address represents a post office box.

For example, enter P.O. Box 9999 in the Street field to indicate delivery to a post office box instead of a home or company address.

Alphanumeric, 32 positions; required.

Address lines #2-#4

(unlabeled fields under initial Address field): Additional address fields for international or business addresses. Although the primary delivery address (address line #1) is required, you may add additional address lines when necessary to pinpoint a customer's address.

Alphanumeric, 32 positions; optional.

Apt/Suite (Apartment/Suite)

The customer's apartment, suite, rural route or floor number.

You may enter any type of information in this field to further identify the address. This information prints next to the primary street address on labels.

To enter an apartment or suite address:

1. Enter APT to indicate an apartment or STE to indicate a suite.

2. Insert a space.

3. Enter the number of the apartment or suite, such as: APT 4 or STE 1164A.

Alphanumeric, 10 positions; optional.

Postal code

The postal code or zip code for this customer. This code represents a delivery area. The system calls a user-defined program to validate postal code formats if you have entered a Y in the External Postal Code Validation (E62) system control value.

Alphanumeric, 10 positions; required.

City

The city where the customer lives or receives mail or shipments.

Alphanumeric, 25 positions; required.

St (State)

The state or province in which the customer resides or receives mail or shipments. State codes are defined in and validated against the State file, which is accessible through the Work with Countries menu option; see Customer Service Setting Up the Country File (WCTY).

Alphanumeric, 2 positions; required.

Ctry (Country)

The code for the customer's country. Country codes are defined in and validated against the Country file.

Your system administrator may define a default country in the System Control file or you can define a default country on the Request Order Batch screen.

Alphanumeric, 3 positions; required.

Delivery

This value identifies a business (commercial) or residential address. This value is used when you ship an order by a carrier that uses business or consumer rate tables (such as UPS).

B =Business rate table will be used to determine shipping charges.

R =Residential rate table will be used to determine shipping charges.

Alphanumeric, 1 position; optional.

E-mail address

The email address associated with the ship-to mailing address. The email address is upper and lower case.

Gift certificates: The system sends a gift certificate notice to this address, rather than printing a gift certificate, if the E-mail gift certificate field on the Work with Order Ship to Properties Screen is selected, and if the Gift Certificate E-Mail Program (H07) system control value specifies a valid email program. See that system control value for more information.

Fraud checking: The order goes on ES hold if this email address matches an email address in the Miscellaneous Fraud file; see Working with Miscellaneous Frauds (WMFF).

Alphanumeric, 50 positions; optional.