6.2 Preparing Oracle Private Cloud Appliance for Service

This section describes safety considerations and prerequisites for component replacement procedures.

Safety Precautions

For your protection, observe the following safety precautions when servicing your equipment:

Electrostatic Discharge Safety

Devices that are sensitive to electrostatic discharge (ESD), such as motherboards, PCIe cards, drives, processors, and memory cards require special handling.

Caution

Equipment Damage

Take antistatic measures and do not touch components along their connector edges.

  • Use an antistatic wrist strap.

    Wear an antistatic wrist strap and use an antistatic mat when handling components such as drive assemblies, boards, or cards. When servicing or removing rack node components, attach an antistatic strap to your wrist and then to a metal area on the chassis. Then disconnect the power cords from the component. Following this practice equalizes the electrical potentials between you and the component.

    An antistatic wrist strap is not included in the Oracle PCA shipment.

  • Use an antistatic mat.

    Place ESD-sensitive components such as the motherboard, memory, and other PCB cards on an antistatic mat.

    The following items can be used as an antistatic mat:

    • Antistatic bag used to wrap an Oracle replacement part

    • An ESD mat (orderable from Oracle)

    • A disposable ESD mat (shipped with some replacement parts or optional system components)