8 Monitoring Operations Support Systems

This chapter describes the Oracle Communications Operations Support Systems monitoring metrics provided by Oracle Application Management Pack for Oracle Communications.

Monitoring Operations Support Systems Metrics

Application Management Pack for Oracle Communications enables monitoring Oracle Communications Operations Support Systems targets using Oracle Enterprise Manager Cloud Control. Supported Operations Support Systems include:

  • Oracle Communications Order and Service Management

  • Oracle Communications Unified Inventory Management

  • Oracle Communications ASAP

You must install and configure the Application Management Pack for Oracle Communications plug-in before monitoring Operations Support Systems. See the following chapters for information about setting up Oracle Communications application monitoring with Enterprise Manager Cloud Control:

Monitoring Configuration

Enterprise Manager Cloud Control provides default thresholds for critical Oracle Fusion Middleware collection items and metrics you can use with Operations Support Systems running on Oracle WebLogic. You can configure notification alerts and customize the default values for monitored attributes to better suit your environment.

See Oracle Enterprise Manager Oracle Fusion middleware Metric Reference Manual for a list of Fusion Middleware metrics monitored by Enterprise Manager Cloud Control.

Operations Support Systems Collection Items and Metrics

This section describes the collection items and metrics for Operations Support Systems.

CollectionItem: Response

Operations Support Systems targets have a Response Status collection item that provides target connection status. The Response Status is either up or down.

The management agent checks the Response Status at a default interval of every minute. Enterprise Manager Cloud Control administration console displays a message indicating whether the Operations Support Systems node is either up or down. Table 8-1 describes the condition that triggers an alert.

Table 8-1 Operations Support Systems Response Condition

Condition Column Name Operator Default Warning Threshold Default Critical Threshold Consecutive Number of Occurrences Preceding Notification Alert Text

Status

EQ

NA

0

0

NA


CollectionItem: deployment_overview

The deployment_overview collection item collects deployment data for an Operations Support System for Enterprise Manager Cloud Control monitoring at a default interval of every 5 minutes. View the overview information in the Operations Support Systems managed target overview page in the administration console.

There are no conditions for this collection item.

CollectionItem: deployment_ejb_module

The deployment_ejb_module collection item collects deployed Enterprise JavaBean data for Enterprise Manager Cloud Control monitoring at a default interval of every 60 minutes. View the overview information in the Operations Support Systems managed target overview page in the administration console.

See the discussion of EJB module metrics in Oracle Enterprise Manager Oracle Fusion Middleware Metric Reference Manual for more information on monitored EJB collection items.

CollectionItem: JMS Server Metrics

The JMS Server Metrics collection items collects deployed Java Message Service data for Enterprise Manager Cloud Control monitoring at a default interval of every 60 minutes. The following JMS metrics are collected for Operations Support Systems:

  • JMSConsumerRuntime

  • JMSRuntime

  • JMSDestinationRuntime

View the overview information in the Operations Support Systems managed target overview page in the administration console.

See the discussion of JMS server metrics in Oracle Enterprise Manager Oracle Fusion Middleware Metric Reference Manual for more information on monitored JMS collection items.

CollectionItem: JVM Metrics

The JVM Metrics collection items collects deployed Java Virtual Machine data for Enterprise Manager Cloud Control monitoring at a default interval of every 15 minutes. The following JVM metrics are collected for Operations Support Systems:

  • jvm_memory_pools

  • jvm_garbage_collectors

  • jvm

  • jvm_compilation_time

View the overview information in the Operations Support Systems managed target overview page in the administration console.

See the discussion of JVM metrics in Oracle Enterprise Manager Oracle Fusion Middleware Metric Reference Manual for more information on monitored JVM collection items.

CollectionItem: servlet_jsp

The servlet_jsp collection item collects deployed Java Servlet Pages data for Enterprise Manager Cloud Control monitoring at a default interval of every 60 minutes. View the overview information in the Operations Support Systems managed target overview page in the administration console.

See the discussion of servlet/JSP metrics in Oracle Enterprise Manager Oracle Fusion Middleware Metric Reference Manual for more information on monitored servlet/JSP collection items.

CollectionItem: osm_cartridges

The osm_cartridges collection item collects information about Order and Service Management cartridges deployed in a target at a default interval of every 60 minutes. View the overview information in the Communications Suite managed system target overview page in the administration console.

There are no conditions for this collection item.

CollectionItem: osm_completion_time_by_type

The osm_completion_time_by_type collection item collects order data indicating type and completion time for Enterprise Manager Cloud Control monitoring at a default interval of every 60 minutes. View the overview information in the Communications Suite managed system target overview page in the administration console.

There are no conditions for this collection item.

CollectionItem: osm_completed_orders

The osm_completed_orders collection item collects order completion data for Enterprise Manager Cloud Control monitoring at a default interval of every 60 minutes. View the overview information in the Communications Suite managed system target overview page in the administration console.

There are no conditions for this collection item.

CollectionItem: osm_completed_orders_per_24_hours

The osm_completed_orders_per_24_hours collection item collects order completion data for the trailing 24 hour period for Enterprise Manager Cloud Control monitoring at a default interval of every 12 hours. View the overview information in the Communications Suite managed system target overview page in the administration console.

There are no conditions for this collection item.

CollectionItem: osm_orders_created_per_hour

The osm_orders_created_per_hour collection item collects orders received data for Enterprise Manager Cloud Control monitoring at a default interval of every 60 minutes. View the overview information in the Communications Suite managed system target overview page in the administration console.

There are no conditions for this collection item.

CollectionItem: osm_orders_created_per_24_hours

The osm_orders_created_per_24_hours collection item collects orders received data for the trailing 24 hour period for Enterprise Manager Cloud Control monitoring at a default interval of every 12 hours. View the overview information in the Communications Suite managed system target overview page in the administration console.

There are no conditions for this collection item.

CollectionItem: osm_order_state_count_per_hour

The osm_order_state_count_per_hour collection item collects order counts by order state for Enterprise Manager Cloud Control monitoring at a default interval of every 60 minutes. View the overview information in the Communications Suite managed system target overview page in the administration console.

There are no conditions for this collection item.

CollectionItem: uim_services_summary

The uim_services_summary collection item collects services summary data for Enterprise Manager Cloud Control monitoring at a default interval of every 60 minutes. View the overview information in the Operations Support Systems managed target overview page in the administration console.

There are no conditions for this collection item.

CollectionItem: uim_cartridges

The uim_cartridges collection item collects information about Unified Inventory Management cartridges deployed in a target at a default interval of every 60 minutes. View the overview information in the Communications Suite managed system target overview page in the administration console.

There are no conditions for this collection item.