Configuring Gift and Loyalty for Unlocking Accounts

When you enable the Unlock Account privilege for the Account Admin portlet, system administrators can manually unlock customer accounts.

1. In Reporting and Analytics, click Admin, click Portal, click Roles, and then click Portlets.
2. Select Sys Admin and then click Configure.
3. Select the Account Admin portlet and then click Edit.
4. In the Portlet Privileges list, select Unlock Account, and then click Save.