Contents

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Preface

• Audience
• Documentation Accessibility
• Customer Support
• Improved Process for Oracle Retail Documentation Corrections
• Oracle Retail Documentation on the Oracle Technology Network
• Conventions

1 Introduction

• Operations Management
• Infrastructure Product Consoles

2 Concepts

• Integration Flow
• Message Family
• SLA Alert & Business Alert

3 Configuration and Deployment

4 RIC Technical Design Overview

5 Login

6 Integration Summary

7 Integration Flows

• RSB Flow Execution Path
• RIB Flow Execution Path

• RSB Flow Details
  • Configuration tab
    • Status of Service
    • Operations and Payloads Details
  • Metrics Graphs tab
    • Success and Failure counts per Decorator and App service
    • Min, Max, and Average Response Time for Operations
    • Success and Failure Count for Operations
  • Alerts tab
    • Decorator Service SLA Alerts
    • Edge App SLA Alerts
    • Decorator Service Business Alerts
  • Web Service Security Policies tab
• RIB Flow Details

8 Deployment Topology

• Deployment Diagram
• Server Details
  • Application Servers
  • Database Servers
  • JMS Servers
  • RIB Integration Applications
  • RSB Decorator Services

9 Performance and Diagnostics

• Performance
• Configuration
  • RSB
  • RIB
• Problematic Interfaces
• Health Check
  • Ping Services Test
  • Database Connection
• System Logs
  • Log Entries - Formatted View
  • Log Entries - UnFormatted View
• Trace and Audit Logs

10 Historical Trends

• Consolidated Trend
  • Consolidated Historical Trends By Service
• Service-Level Trend

11 Enterprise Integration Guide