6.1 Providing Feedback and Reporting Problems

If you need to report an issue and have an Oracle Premier Support Agreement, you should open a case with Oracle Support at https://support.oracle.com.

If you are reporting an issue, please provide the following information where applicable:

  • Description of the problem, including the situation where the problem occurs, and its impact on your operation.

  • Machine type, operating system release, browser type and version, locale and product release, including any patches you have applied, and other software that might be affecting the problem.

  • Detailed steps on the method you have used, to reproduce the problem.

  • Any error logs or core dumps.