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Overview

Creating accessible communication is a key part of the full life cycle of development and business operations. From how your company engages a new prospect to customer retention – accessible communication is critically important.

Why Accessibility is important

According to a World Bank statistic, up to 15% of the population is disabled; either by birth, critical illness, result of accident or aging. Accessibility means to provide equal access to differently abled users. It also removes the obstacles between a company and it’s potential customers.

See http://www.worldbank.org/en/topic/disability/overview

Oracle Policies on Accessibility

Oracle is committed to creating accessible technologies and products that enhance the overall workplace environment and contribute to the productivity of its employees, customers, and customers’ customers. The process of building accessible applications at Oracle affects all stages of the development cycle and involves considerable investment in time and resources. The accessibility status of each Oracle product is reported in a Voluntary Product Accessibility Template (VPAT). The VPAT is not just a checklist, it acts as a product’s statement of conformance to accessibility criteria such as Web Content Accessibility Guideline (WCAG) 2.0, or Section 508 of the US Federal Rehabilitation Act.

To know more about Oracle’s Policy with respect to accessibility, see http://www.oracle.com/us/corporate/accessibility/policies/index.html

Objective

This document contains accessibility best practices and tips for administrators, designers, and others using Oracle Documaker to create documents. It also includes accessibility considerations for the use of Oracle Documaker suite of applications.

Audience

This document is intended for those who need to:

Use the Oracle Documaker tools to configure the document publishing process in order to generate accessible output.
Operate the Oracle Documaker tools with accessibility features enabled.

Documentation Accessibility

This documentation may contain links to Websites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these websites.

Customer Support

If you have any questions about the installation or use of our products, please call +1.800.223.1711 or visit the My Oracle Support website:
http://www.oracle.com/us/support/index.html

Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices.

Hearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a Telecommunications Relay Service (TRS). Information about TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html

A list of phone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html. International hearing impaired customers should use the TRS at 1.605.224.1837.

Contact

USA: +1.800.223.1711
Canada: 1.800.668.8921 or +1.905.890.6690
Latin America: 877.767.2253

For other regions including Latin America, Europe, Middle East, Africa, and Asia Pacific regions:
Visit: http://www.oracle.com/us/support/contact/index.html

Conventions

The following text conventions are used in this document:

Table 1: Text conventions used in this document.
Convention	Description
bold	Bold type indicates information you enter.
italic	Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.
`monospace`	Monospace type indicates commands, code in examples, and text that appears on the screen.

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