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Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide > How the Connector Synchronizes Activity and Related Data from Siebel CRM to Oracle Real-Time Scheduler > Integration Flows That Synchronize a Status from Siebel CRM to Oracle Real-Time Scheduler > Integration Flow That Synchronizes Activity and Related Data from Siebel CRM to Oracle Real-Time SchedulerThe integration flow to synchronize activity and related data from Siebel CRM to Oracle Real-Time Scheduler is the same as the flow illustrated in Figure 7, with the following differences:
DVM That Synchronizes Activity and Related Data from Siebel CRM to Oracle Real-Time SchedulerBecause the status in Siebel CRM does not necessarily map to the same status in Oracle Real-Time Scheduler, this integration keeps the mapping in a DVM in the middle tier. This integration chooses the Web service after it transforms the status to an Oracle Real-Time Scheduler status. Table 28 describes the DVM to synchronize activity and related data from Siebel CRM to Oracle Real-Time Scheduler. For more information, see Configuring Domain Value Maps. WSDL Operation That Synchronizes Activity and Related Data from Siebel CRM to Oracle Real-Time SchedulerSiebel Field Service Integration to Oracle Real-Time Scheduler uses the Update_Activity_Status WSDL operation to synchronize activity and related data from Siebel CRM to Oracle Real-Time Scheduler. For more information, see Integration Services. |
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