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Siebel Email Administration Guide > Configuring User Interface Elements > Configuring Recipient Groups for Requests and Advanced Templates > Predefined Recipient GroupsSeveral predefined recipient groups, and their underlying business objects and business components, are provided with Siebel Business Applications. If the predefined recipient groups do not meet all your business needs, then you can configure the Siebel application to extend or modify the available recipient groups. For more information, see Configuring Additional Recipient Groups and Recipient Sources Applets. Table 7 lists predefined recipient groups that users or administrators can select in the Recipient Group drop-down list in the end-user and administrator views for working with outbound communication requests, or in the end-user and administrator views for working with communications templates in the Advanced form. You can also specify these recipient groups in workflow processes that you create using Siebel Workflow. (In the Simple form of the templates views, the Object drop-down list displays business objects for which a primary business component is defined. These entries are not the same as the recipient groups described in this topic.) NOTE: The Recipient Group drop-down list (for requests or for advanced templates) contains the most up-to-date list of recipient groups for the standard Siebel applications. Your Siebel products might not contain all of the recipient groups in Table 7. Most of the recipient groups in the Recipient Group drop-down list apply to both requests and advanced templates, but some recipient groups apply only to templates. Recipient groups not applicable to requests display a star icon. Table 7 shows each recipient group along with the name of the source business object and recipient business component. For COMM_RECIP_SRC type in the List of Values view of the Administration - Data screen, the Parent LIC column corresponds to the source business object, and the Language-Independent Code column corresponds to the recipient business component. For more information about these elements, see About Recipient Groups. |
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