A user's role determines their access to GUI and SCI functions (see "Available Functions for Each User Role").
Administrator (C3) – a library administrator. This role has access to nearly every function and can manager other users.
User (C2) – the role for day-to-day operators of the library. This role can perform most actions on the library, but some are off-limits, such as configuring partitions or creating users.
Operator (C1) – a role with fewer privileges than a User. This role only has access to a small subset of actions such as viewing data and operating CAPs.
Viewer (V) – a read-only role. Users with this role can view, but not alter, anything on the library.
Service (S1) – a special role for service technicians. This role can pull service bundles, run diagnostics, change configuration settings, and so on.
Advanced Service (S2) – an enhanced service role with additional access for diagnosing and repairing the library.
Escalation (S3) – the highest level of service role with extensive access to repair the library.
Installer (I) – a special role used during the initial installation and configuration of the library. This role is only available before library handoff to the customer.
The following table lists which user roles have the authorization/permissions to perform a particular function (x = the role can perform the function).
| Category | Function | V | C1 | C2 | C3 | S1 | S2 | S3 | I |
|---|---|---|---|---|---|---|---|---|---|
| Activity | View library activity (requests, jobs, resources, events) | x | x | x | x | x | x | x | x |
| Activity | Cancel a request | - | - | x | x | x | x | x | x |
| CAPs | Unlock/lock and open/close CAPs | - | x | x | x | x | x | x | x |
| CAPs | Set and clear the CAP owner | - | x | x | x | x | x | x | x |
| CAPs | Create, assign, and delete CAP pools | - | - | - | x | x | x | x | x |
| Cells/Tapes | Move or mount a tape within the same partition | - | - | x | x | x | x | x | x |
| Cells/Tapes | Move or mount a tape to any cell regardless of partition | - | - | - | x | x | x | x | x |
| Cells/Tapes | Import/export tapes in system cells | - | x | x | x | x | x | x | x |
| Cells/Tapes | Set the cleaning tape threshold | - | - | x | x | x | x | x | x |
| Cells/Tapes | Audit cells | - | - | x | x | x | x | x | x |
| Configuration | View library configuration settings | x | x | x | x | x | x | x | x |
| Configuration | Export the library configuration | - | x | x | x | x | x | x | x |
| Configuration | Import the library configuration | - | - | - | x | - | x | x | x |
| Configuration | Run the wizard to configure library, network, and time settings | - | - | - | x | - | x | x | x |
| Configuration | Add or remove hardware activation files | - | - | - | x | - | x | x | x |
| Devices | Activate/deactivate the locator LED | - | x | x | x | x | x | x | x |
| Devices | Obtain device telemetry | - | x | x | x | x | x | x | x |
| Devices | Reset a device (drives, controllers, and so on) | - | - | x | x | x | x | x | x |
| Devices | Change the online/offline state of a device | - | - | x | x | x | x | x | x |
| Devices | View device properties and status (using the Hardware page) | x | x | x | x | x | x | x | x |
| Diagnostics | Run and view diagnostic tests | - | - | x | x | x | x | x | x |
| Diagnostics | Run drive FDE diagnostics | - | - | - | - | x | x | x | x |
| Diagnostics | Run robot diagnostics | - | - | - | - | - | x | x | x |
| Drives | Initiate drive cleaning | - | x | x | x | x | x | x | x |
| Drives | Force a drive unload | - | - | x | x | x | x | x | x |
| Drives | Power a drive on/off | - | - | x | x | x | x | x | x |
| Firmware | View the library and device firmware level | x | x | x | x | x | x | x | x |
| Firmware | Alter the library or device firmware level | - | - | x | x | x | x | x | x |
| Firmware | Block, force, or allow firmware upgrades | - | - | - | - | - | - | x | - |
| Logging | Set the logging level | - | - | x | x | x | x | x | x |
| Logging | View and download logs, fault reports, and system reports | - | - | x | x | x | x | x | x |
| Logging | View, create, download, or delete support bundles | - | - | x | x | x | x | x | x |
| Logging | Clear robot logs | - | - | - | - | x | x | x | x |
| Logging | Clear library and drive logs | - | - | - | - | - | x | x | x |
| Library | View library contents and properties (tapes, cells, drives, CAPs) | x | x | x | x | x | x | x | x |
| Library | Power-down or restart the library | - | - | x | x | x | x | x | x |
| Library | Change the online/offline state of the library | - | - | x | x | x | x | x | x |
| Library | Reset the library to factory defaults | - | - | - | - | - | - | x | x |
| Media Val. | Modify the media validation pool | - | - | - | x | - | x | x | x |
| Media Val. | Start or cancel media validation operations | - | - | x | x | x | x | x | x |
| Media Val. | View in progress media validation operations | x | x | x | x | x | x | x | x |
| Notifications | View the notification configuration (SNMP, SCI, email) | x | x | x | x | x | x | x | x |
| Notifications | Test notifications (SNMP, SCI, email) | - | - | x | x | x | x | x | x |
| Notifications | Configure and submit ASRs | - | - | x | x | x | x | x | x |
| Notifications | Configure notification destinations and users (SNMP, SCI, email) | - | - | x | x | - | x | x | x |
| Partitioning | View the partitioning table and properties | x | x | x | x | x | x | x | x |
| Partitioning | Change the online/offline state of a partition | - | - | x | x | - | x | x | x |
| Partitioning | Edit partition information (name, connection type, and so on) | - | - | - | x | x | x | x | x |
| Partitioning | Create, delete, and assign cells to a partition | - | - | - | x | - | x | x | x |
| Reports | Access to system and fault reports | x | x | x | x | x | x | x | x |
| Reports | Access to support bundles | - | - | x | x | x | x | x | x |
| SCSI | View SCSI hosts and LUNs | x | x | x | x | x | x | x | x |
| SCSI | Configure SCSI hosts | - | - | - | x | - | x | x | x |
| Service | Add a service key | - | - | - | - | x | x | x | - |
| Service | Ping or trace route to a host | - | - | x | x | x | x | x | x |
| Service | View raw FRU-ID data | - | - | - | - | x | x | x | x |
| Service | Move the robot to the service area | - | - | - | - | - | x | x | x |
| Service | Alter the database or file system | - | - | - | - | - | - | x | - |
| User | Set user preferences (session time out, initial display, and so on) | x | x | x | x | x | x | x | x |
| User | Reset your own password | x | x | x | x | x | x | x | x |
| User | View users | - | x | x | x | x | x | x | x |
| User | Download service user key | - | x | x | x | x | x | x | x |
| User | Add service user | - | - | x | x | - | - | - | x |
| User | Add, delete, or modify a user | - | - | - | x | - | - | - | x |
| User | Reset another user's password | - | - | - | x | - | x | - | x |