1 Introduction to Simphony

Oracle Hospitality Simphony is an Enterprise-class Point-of-Sale (POS) software product. Simphony can be centrally hosted at Oracle’s data centers, or customers can self-host Simphony at a single property. Simphony can handle a multi-property POS configuration consisting of thousands of workstations generating terabytes of sales data, as well as scale down to smaller single-property configurations.

Administrators can configure Simphony using the Back of House (BOH) Enterprise Management Console (EMC) application. This application allows you to set up the Enterprise, properties, revenue centers, and zones from a PC that has access to the central server.

Simphony interfaces with the following devices and solutions:
  • Peripheral Devices

  • Printers and Order Devices, such as a Kitchen Display System (KDS)

  • Credit Card Drivers

  • Loyalty and Gift Card Interfaces and Drivers

  • Enterprise Cash Management (ECM)

  • Table Management System (TMS)

  • Oracle Hospitality Reporting and Analytics

  • Oracle Hospitality OPERA 5 Hotel Property Systems