This section describes known issues in the storefront.
21854293 Error notifications do not clear after resolving the errors on checkout and cart pages
On the store’s cart and checkout pages, several error messages remain visible after the errors have been resolved.
22911731 Using pagination controls on the product listing page displays 404 message
Style based products which span several pages may display a 404 error message as their pagination controls fail.
Workaround: Turn off style based listing in the Product Listing widget.
26866153 Breadcrumb widget displays “null” for search results
The 17.4 version of the Breadcrumb widget displays “null” in the breadcrumbs while in a Search Result page following an upgrade to Oracle Commerce Cloud October 2017 Update.
Workaround: When using a 17.4 version of the Breadcrumb widget in a later version of Commerce Cloud, you should redeploy the widget from the Components menu. Note that any styling changes made to the widget will also need to be reapplied.
26536024 When switching to pay by invoice, the IIN promotion is not cleared
When a shopper switches the payment type to pay by invoice, all IIN promotions should be cleared before checkout can occur. However, if IIN promotions are associated with the item, the promotions are not cleared.
Workaround: Return to the invoice payment options and remove the credit card number. Doing this starts a new pricing operation and removes the IIN promotion.
26930705 Price range dimension not generated when you add prices to a price group
Price range dimensions are generated only when a full baseline update is performed. Adding prices to a price group, however, causes a partial update to be performed, rather than a full baseline update. Thus, you must run a full baseline update in order to generate price range dimensions that account for any prices that have been added since the last time a baseline update was performed.
Running a full baseline update generates price range dimensions if none existed previously, or regenerates price range dimensions to replace existing ones that no longer accurately reflect the prices in the price group.
Shoppers can, however, navigate to new products and prices before a full baseline update has been run.
Workaround: You can run a full baseline update using the “Full Export” option of the /ccadmin/v1/search/index endpoint. For information about this endpoint, refer to the Oracle Commerce REST API documentation.
27016298 Using the forgotten password link functionality causes issues with elements/widgets
Note: Starting with the October 2017 release, customers who are new to Oracle Commerce Cloud will use the token based password reset link as default, rather than a generated password.
If you are upgrading from a previously released version of Oracle Commerce Cloud and you want to use the forgotten password link functionality then you should note the following:
You must contact an Oracle representative so the feature is enabled.
A new element, ‘login-registration-v2’, has been provided as a global element. This is the new base for the login/registration/forgotten password/update password flows for everything except the Checkout layout. (The previous element was ‘login-registration’. Renaming the element and widget indicates that they should no longer be used.) You must either update the element version from ‘login-registration’ to ‘login-registration-v2’ on the widget that uses it, or, update the custom widget.
You must update the out of the box Checkout Registration widget to the latest version.
If customized, email templates need to be set up for the forgotten password link reset. The token based link email template is marked as Forgotten Password email template.
If you are upgrading from a previously released version of Oracle Commerce Cloud and you do not want to use the forgotten password link functionality then you should note the following:
You will see the name of the ‘login-registration’ element as ‘Login Registration (Deprecated)’. The ‘login-registration v2’ will be named ‘Login Registration’.
The email template will be named ‘Forgotten Password (Deprecated)’, whilst the new token based email template is named ‘Forgotten Password’.
