1. Unsolicited Alarm and Information Messages Reference
  2. UAM and UIM Troubleshooting Procedures
  3. UAMs
  4. 0348 - SEAS is at Min Service Limit

0348 - SEAS is at Min Service Limit

This message indicates that some part of the SEAS subsystem has failed. When there are two OAPs, this could mean that one OAP has failed, or some part of the path to the SEAC for that OAP has failed. When there is only one OAP with two X.25 links to the SEAC and two connections to the TDM serial ports, either one of the X.25 links has failed, or one of the serial port connections to the TDM has failed. One more failure in either case will cause the SEAS subsystem to fail.

Example 
RLGHNCXA21W 00-02-07 11:02:30 EST  EAGLE 35.0.0
** 0100.0348  **  SEAS SYSTEM       SEAS is at min service limit

Alarm Level: Major

Recovery

  1. Determine the status of the OAP(s) by entering the following command:
    rept-stat-seas

    Example of the output: 

    RLGHNCXA03W 00-04-17 14:59:11 EST  EAGLE 35.0.0
                         GPL        PST         SST           AST
---------------------------------------------------------------------
SEAS SYSTEM                         IS-ANR      Restricted    -----
TDM TRM           6                 IS-NR       Active        -----
TDM TRM           9                 IS-NR       Active        -----
OAP              A    220-001-000   IS-NR       Active        -----
OAP              B    -----------   OOS-MT      Isolated      -----
X25 Link         A1                 IS-NR       Active        -----
X25 Link         B1                 OS-MT       Fault         -----
SEAS SYSTEM  ALARM STATUS = ** 0348  SEAS is at min service limit
OAP A        ALARM STATUS = No Alarms.
OAP B        ALARM STATUS = ** 0341 OAP unavailable
X25          ALARM STATUS = No Alarms.
X25          ALARM STATUS = ** 0358 LSMS Q.3 association unavailable
X25 A1 PVCs IS-NR   = 1,2,3
X25 A1 PVCs OOS-MT  = ---
X25 B1 PVCs IS-NR   = ---
X25 B1 PVCs OOS-MT  = 1,2,3
    Refer to the Commands Manual to interpret the output.
  2. If 0341 OAP unavailable is displayed, follow recovery procedure 0341 - OAP Unavailable.
  3. If 0343 SEAS X.25
    Link unavailable is displayed, follow recovery procedure 0343 - SEAS X.25 Link Unavailable .
  4. If 0354 OAP TDM Port unavailable is displayed, follow recovery procedure 0354 - One OAP Terminal Unavailable.
  5. If the OAP(s) are out-of-service check the physical connections.
    See the for more information about these system components. If the connections are firmly seated, test and if necessary, replace the modem.
  6. Check for any fuse alarms on the Fuse and Alarm Panel in the OAP frame.
    There are two 7.5 amp fuses for each OAP. The fuses for OAP1 are marked “Fuse 1A” and “Fuse 1B”. The fuses for OAP2 are marked “Fuse 2A” and “Fuse 2B”. If there is a fuse alarm, replace the fuses for the OAP that is unavailable. Also, make sure the two 10 amp breakers are not tripped.
  7. Ensure that the other serial port devices are functioning by entering the following command:
    rept-stat-trm

    Example of the output: 

    RLGHNCXA03W 00-02-07 09:50:17 EST  EAGLE 35.0.0
TRM  PST            SST           AST
1     IS-NR          Active        -----
2     IS-NR          Active        -----
3     IS-NR          Active        -----
4     OOS-MT-DSBLD   MANUAL        -----
5     IS-NR          Active        -----
6     IS-NR          Active        -----
7     IS-NR          Active        -----
8     IS-NR          Active        -----
9     IS-NR          Active        -----
10    IS-NR          Active        -----
11    IS-NR          Active        -----
12    IS-NR          Active        -----
13    OOS-MT-DSBLD   MANUAL        -----
14    OOS-MT-DSBLD   MANUAL        -----
15    OOS-MT-DSBLD   MANUAL        -----
16    OOS-MT-DSBLD   MANUAL        -----
Command Completed.

    Refer to the Commands Manual to interpret the output.

  8. Enable the terminal port with the following command:
    rst-trm:trm=x

    where xis the OAP port number. If this action corrects the problem, you are done with this procedure.

  9. Enter the following command to inhibit the unavailable OAP terminal displayed in the output from 1:
    inh-trm:trm=x
    where x is the port number.

    Note:

    The force parameter is required for the last OAP terminal inhibited.
  10. If the problem persists, enter the following command to reset the OAP:
    init-oap:oap=x

    where x is the OAP to be initialized. Verify that the OAP comes back in-service within five minutes and the system clears the alarm. If this clears the alarm, continue with 14.

  11. Enter the following command for the inhibited OAP terminal:
    chg-trm:trm=x:type=none

    where x is the port number.

  12. If the problem is still not corrected, reseat the TDM card.
    If the OAP still does not respond, replace the TDM card. Refer to the Maintenance Manual, Appendix A, Card Removal/Replacement Procedures.
  13. Enter the following command for each OAP terminal inhibited:
    chg-trm:trm=x:type=oap

    where x is the port number.

  14. Enter the command to return the OAP terminals to the in-service state:
    alw-trm:trm=x

    where x is the port number.

  15. If the problem persists, contact the SEAC to test from their equipment to the local synchronous modem.
  16. If the problem is still not corrected, contact My Oracle Support (MOS).