4000000000010000 - PDBA Connection Failure

The local EPAP RTDB process cannot connect to the local PDBA.

Recovery

1. Log in to the User Interface screen of the EPAP (see Accessing the EPAP GUI).
2. Check the banner information above the menu to verify that you are logged into the problem EPAP indicated in the UAM.
   Select Select Mate if necessary to switch to the problem EPAP.
3. Perform Restarting the EPAP and PDBA.
4. Select RTDB>View RTDB Status and determine the homing policy for the PDBA.
   In the example shown in Figure 4-12, the Homing Policy shows that the Standby PDB is preferred for homing.

   Figure 4-12 Determining the Homing Policy

   
5. At the EPAP indicated by the Homing Policy, repeat 3 and 5 to restart the PDBA.
6. If the problem persists, run savelogs (see Saving Logs Using the EPAP GUI), and contact My Oracle Support.