Allow A/R Credits as Payments (E81)

Purpose: Use this screen to define whether you can apply A/R credit open items as payment against new orders.

Yes/no field: Select this field if you want to be able to select open A/R credits, including on-account open items, to apply as payment in order entry or order maintenance.

When you enter an accounts receivable payment method on an order, the Select A/R Credit Open Item pop-up window displays automatically if:

• there are unallocated credit or on-account open items for the bill-to customer,

• the order does not have a credit balance, and

• the order is open.

Use this window to select credit open items. You can also display this window at the Enter Payment Method screen by selecting A/R CR Paymnt if the order is open and has an accounts receivable payment method. Each open credit open item available to the bill-to customer (including on-account open items), and any credits already allocated to the current order, are listed.

The window does not display automatically if, for example, you add an item to the order and thereby increase the order total.

Allocating credits: When you select Accept to accept your selections at this window, the system changes the status of each allocated credit from O (open) to A (allocated) and includes the allocated order number in the open item record. If you choose to allocate a credit toward the order and produce a refund check for the unused credit balance, the system also changes the open item type to the value defined in the Default Check Credit Open Item Type (E82).

Allocated open items are not eligible for application to invoice open items.

Non-allocated balance: The non-allocated balance field on the Enter Payment Method displays the amount of the order total that is not currently allocated to an A/R credit. When entering an order with an accounts receivable payment method, you can use this field to determine what balance, if any, you should assign to another payment method (such as a credit card).

Deallocating a credit: The open item remains allocated until you bill or cancel the order. You also have the option of unallocating a credit by changing its status from A to O through cash receipts or A/R inquiry; this change deletes the allocated order number from the open item record as well.

Screen differences in order entry/maintenance: This system control value works together with the Display A/R Balance in OEOM (H98) value to determine whether the available A/R credit balance for the bill-to customer, the total A/R balance net of available credits, or no A/R information displays in the order entry/maintenance.

Allow A/R Credits as Payments

Display A/R Balance in OEOM

A/R Information Displayed

selected

selected

Total A/R balance, calculated as the total balance of open invoice open items, less the total balance of open credit open items (including disputed credit open items). Any credit open items that are allocated toward orders (the status is A) are not subtracted from the open invoice total; also, any credits of the Default Check Credit Open Item Type (E82) or the Default Credit Card Credit Open Item Type (E83) are not subtracted from the invoice total. See Display A/R Balance in OEOM (H98) for an example.

selected

unselected

Total A/R credits, excluding any credit open items that are allocated toward orders (the status is A), or any credits of the Default Check Credit Open Item Type (E82) or the Default Credit Card Credit Open Item Type (E83).

unselected

selected

No A/R information is displayed.

unselected

unselected

Additionally, if the Allow A/R Credits as Payments system control value is selected, the available A/R credit balance displays on the Display More Options screen, available by selecting Options, and Work with A/R Open Items option is an available option at this screen.

Leave this field unselected if you do not want to allocate A/R credit open items as payment against new orders.

For more information:

• using the Apply Credit Balance Pop-up window: Applying a Credit Balance in Order Maintenance

• defining pay types: Working with Pay Types (WPAY)

IN03_06 OROMS 5.0 2018 OTN