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OPERA Installation Checklists

Refer to one of the checklists below for a new or upgrade ADS-Expedia installation.

Installation Checklist for PMS Connections

Item

Complete?

Letter and checklist received from Expedia.

 

Oracle verifies customer version by dialing into site, clarify, etc.

 

Oracle notifies Expedia about version upgrade complexity.

 

Conference call (kickoff call) initiated between Oracle, Expedia, and the property to discuss the implementation process of the Direct Connect.

 

Expedia will prepare for the implementation (interface PC ordered, data sheet sent to site, etc.). Oracle upgrades the site, if necessary.

 

The property receives the interface PC and setup is done on-site. Connectivity is established with Expedia.

 

Oracle verifies that the install file is on the Oracle Web site.

 

Oracle connects to the Expedia interface PC and installs:

 

MICROS tests interface PC locally.

 

Oracle trains Channel Management, OPERA Configurations, setup of the TA Profile and AR account for the TA profile.

 

Mini-certification takes place between Oracle, Expedia, and the property.

 

Once the mini-certification is complete, the site will be taken live.

 

Installation Checklist for CRS Connections

Item

Complete?

Oracle verifies the customer version by dialing into site, clarify, etc.

 

Oracle notifies Expedia about version upgrade complexity.

 

Conference call (kickoff call) initiated between Oracle, Expedia, and the chain to discuss the implementation process of the Direct Connect.

 

Oracle performs the installation and helps the chain to configure the interface.

 

Oracle trains Channel Management, OPERA Configurations, setup of the TA Profile and AR account for the TA profile.

 

Mini-certification takes place between Oracle, Expedia, and the property.

 

Connectivity call takes place between Oracle, Expedia, and the chain to ensure that the systems are properly connected.

 

One week after connectivity is established, beta properties will be taken live.

 

See Also