System Names for Record Types

Modified topic. The details of the system names for the record types for the CTI functionality have been added.

Privilege IDs and Their Corresponding Names and Descriptions.

Modified topic. The following privileges related to the computer telephone integration (CTI) functionality have been added:

• Access Call Communications (CTI_ACCESS_CALL)
• Access Chat Communications (CTI_ACCESS_CHAT)
• Access Communications Homepage (TAB_COMMUNICATIONS)
• Access Email Communications (CTI_ACCESS_EMAIL)
• Access Voicemail Communications (CTI_ACCESS_VMAIL)
• Manage CTI On Demand Access (GRANT_CTI)

Child Applet IDs and Their Corresponding Names

Modified topic. The details of the child applets related to the CTI functionality have been added.

Privileges for Administrators

Modified topic. The Manage Integration Event Queues privilege has been added to the list of privileges required to access integration event queues. The Manage Company privilege has been deleted from the list.

Elements and Sections in the Field Management XML Output File

Modified topic. This topic has been updated to include a description of the <SharedpicklistFlag>, <SharedpicklistObject>, and <SharedpicklistControl> elements. These elements correspond to fields for enabling shared picklist values in field management.

Elements and Sections in the Search Layout XML Output File

Modified topic. This topic has been updated to include a description of the elements in the <ListOfDefaultSearchValues> section. These elements correspond to Step 3 of the search layout wizard in the UI.

Privileges Required for Migrating Integration Event Queue Configuration Data

Modified topic. This topic has been updated to remove mention of Manage Company as a required privilege and add Manage Integration Event Queues as a required privilege.

Send Email Workflow Action Set

Modified topics. This topic has been updated to include a description of the new child elements for the Send Email action for a scheduled event for the Analytics record type.

Workflow User Sets

Privileges Required for Migrating Workflow User Sets

Elements and Sections in the Workflow User Sets Output File

Migrating Workflow User Sets

New topics. These topics describe the new Oracle Migration Tool On Demand client commands that are used with workflow user sets. The required privileges are listed and the elements in the workflow user sets output file are described.

Privilege IDs and Their Corresponding Names and Descriptions

Modified topic. Entries for the following new privileges have been added:

• Customize Application - Edit Service Request 'Status' Picklist
• Manage Integration Event Queues
• View Brand Owner Users in Lookup