Payment Instructions

Reservation payment instructions enable you to define the payment method and payment details for each folio window. For example, some guests might want to pay for their stay using more than one payment method. To accommodate this request, you can define the payment method and authorization rule for each folio window the reservation posts charges to, and you can move a payment method from one folio window to another. The Payment Instructions screen presents the window payment methods in a table format and shows the window number, payment method, card number, expiration date, card holder name, payee, routing / transaction codes, and routing dates for each folio window.

In the payment instructions, the authorization rule for a credit card payment can be used to place a hold on the guest’s card for a specific amount. This amount is determined by your hotel and is used to guarantee charges during the guest’s stay.

You can select No Post, Pre-Stay Charging, and Post-Stay Charging options on the payment instructions. No Post prohibits charges from being posted to the reservation. Pre-Stay charging controls whether your property enables charges to the reservation before check in, and Post-Stay charging controls whether the property enables charges to be posted after checkout.

Note:

For the Pre-Stay Charging and Post-Stay Charging options to be available, the Post Stay Charges and Pre Stay Charges parameters must be active in the OPERA Controls Cashiering group.