Managing Fixed Charges

Using the Fixed Charges feature, you can add charges that apply on a regular schedule (for example, daily or weekly). Some examples of fixed charges are a rollaway bed, valet service, or parking, which might be incurred each day of the guest's stay. The Fixed Charges feature lets you identify these kinds of recurring charges so they can be automatically posted to the guest’s account. The Fixed Charges feature also offers a convenient way to automatically post a single fixed charge on a specific date.

  1. From the Navigation Bar, select Bookings, select Reservations, and then select Manage Reservation.
  2. Search for and select a reservation.
  3. In the Reservation Overview section, select Fixed Charges. You may need to select Show All to show all options.
  4. Review existing fixed charges, or click New to add new fixed charges.
  5. Select a frequency for which the charge is applied, the beginning date, an amount or percentage of room rate, a type of transaction, and quantity. Enter any notes in the Supplement field, and then click Save.