Order Inquiry/Maintenance (OIOM)
For information on: |
See: |
order inquiry |
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selecting an order for inquiry; different scan options |
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reviewing order header information such as name, address, phone number, and source code |
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reviewing order detail information (items on the order) |
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the various additional options available from the order inquiry header and detail screens |
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reviewing financial information about the order, such as invoices, refunds, payment methods, and order totals |
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reviewing order properties |
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reviewing history for an order line |
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reviewing history for the order |
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track package shipments |
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order maintenance |
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order maintenance features and restrictions |
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selecting an order for inquiry; different scan options |
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possible updates you can make to the order header, including conditions and restrictions |
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possible updates you can make to an order detail line, including conditions and restrictions |
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how to add an order detail line to an order |
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how to increase or decrease the unit quantity of an order detail line |
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how to cancel an order detail line |
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how to cancel an order |
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how to return or exchange items through order maintenance |
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how to work with payment methods |
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how to add an additional shipping address |
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