Shipment Confirmation Program (G51)
this screen to define the program to generate shipment confirmations
for order shipments.
System name field:
Enter the program name to generate shipment confirmation emails. The
standard base program is ShpConf,
which generates a notification email in HTML format. Unless you are using
a unique shipment confirmation program or the outbound email API, described
below, you need to have this system control value set to ShpConf in order to generate the shipment
For more information: See
Email Sample and Contents.
Outbound email API:
Order Management System generates a generic outbound XML message, rather
than an actual email, for shipment confirmations if the XML only flag for the shipment acknowledgement
template is selected and this system
control value is not blank. The Outbound
Email XML Message (CWEmailOut) includes additional information
that is not included in the standard email notice. You might choose to
generate the XML message so that you can use the information to produce
a reformatted HTML email that includes promotional information.
For more information: See
Email API for an overview and message details.
Company-level or entity-level
email template? The system generates an email using the text
from the shipment confirmation email template, set up through the Working with
E-Mail Notification Templates (WEMT) menu option. If you have
not set up a template, the system emails the standard shipment confirmation.
You can also set up an email template at the entity level as an override;
Setup within Order Management System for more information.
To generate a shipment confirmation:
Order Management System generates a shipment confirmation email or Outbound
Email XML Message (CWEmailOut) when you:
• process a shipment through billing if the Send Shipment
Confirmation from Billing (L98) system control value is selected.
• generate e-commerce shipment confirmations
using the Send Internet Order Ship Confirmations menu option; see Sending
Internet Order Ship Confirmation (ESCF).
• execute the ECSHCNF
periodic function; see Working
with Periodic Functions (WPER).
Determining when to email
a shipment confirmation: The system generates an email shipment
confirmation or Outbound
Email XML Message (CWEmailOut) only if:
• the Email notification
field for the order type is selected,
• the customer’s Opt-in/out
setting is O1 or O2
the Opt-in/out Setting), and,
• the customer has an Email address,
- the E-Mail Shipment
Confirmations for All Orders (H52) is selected,
- the order type matches the E-Commerce
Order Type (G42)
See When Does the
System Generate an Email Notification? for more information
on the criteria required to generate an email.
Order history message:
When it generates a shipment confirmation email or Outbound
Email XML Message (CWEmailOut), Order Management System creates
an order history message such as Ship Conf
Order Management System uses the program name from the Return Confirmation
E-Mail Program (H53) system control value for return shipments.
Leave this field blank if you do not went to generate
shipment confirmation emails.
IN03_16 OMSCS 19.0 December 2019 OHC