Purpose: Use this screen to define the order type to assign to orders you receive through the e-commerce (generic order) interface.
Code field: Enter the order type code to assign to orders you receive through the e-commerce (generic order) interface. You should not use this order type code for any other types of orders.
This field controls:
• generation of shipment and return notification emails; see Shipment Confirmation Program (G51) and Return Confirmation E-Mail Program (H53)
• whether the ORDER_CLN job “rejects” orders that seem to have been abandoned by the customer (for example, if the customer simply closed the web browser window without completing the order); see Time Limit for Suspended E-Commerce Orders (G43)
• whether the order goes on EH hold if the merchandise total exceeds the Maximum Order Amount for E-Commerce Orders (H54)
You can also use the order type for tracking and reporting.
Reserving orders against a non-allocatable warehouse: If the Retail warehouse field for the e-commerce order type contains a non-allocatable warehouse and the Reserve from Non-Allocatable Warehouse (J25) system control value is selected, the system allows you to reserve inventory against the non-allocatable warehouse defined for the e-commerce order type. If the item is not in stock, the system backorders the item against the non-allocatable warehouse. However:
• If a warehouse override is defined for the web order (in the ship_to_warehouse attribute), the system applies the override warehouse to the web order instead of the warehouse defined for the e-commerce order type.
• If a warehouse override is defined for an order line on the web order (in the line_warehouse attribute), the system applies the override warehouse to the order line instead of the warehouse defined for the e-commerce order type.
Order type required: If no order type is specified here and the CWOrderIn message also does not specify an order type, the order will be in error with an error code of X2: Invalid Order Type.
For more information: Order type codes are defined in and validated against the Order Type table. See Establishing Order Types (WOTY). Also, see Generic Order Interface (Order API).
