Contents

List of Figures

Title and Copyright Information

Send Us Your Comments

Preface

• Audience
• Documentation Accessibility
• Customer Support
• Improved Process for Oracle Retail Documentation Corrections
• Oracle Retail Documentation on the Oracle Technology Network
• Conventions

1 Sales Audit Overview

• Purpose and Benefits of Sales Audit
• Automatic Audit Process
• Interactive Audit Process
• Understanding the Sales Audit Process
• Audit Process Flow
• Auditing Process Followed by the Auditor

2 Create a Store Day

3 Manage Store Days

• View a Store Day
  • View a Store Day Information
  • View Over/Short Totals
  • View Miscellaneous Totals
  • View Import/Export Log
• Resolve Audit Errors
• Delete a Store Day
• Reopen a Store Day
• Manage Missing Transactions
  • Edit a Missing Transaction
  • Delete a Missing Transaction

4 Manage Transactions

• View Transaction Audit Trails
• View a Transaction
• View Errors
  • Refresh the Errors
• Create a Transaction
• Edit a Transaction
  • Add Item Information
    • To Add an Item to a Transaction
    • To Add Return Reason Code
    • Add Customer Order Information
    • Override Price Information
    • Add Item Discounts
    • Add Item Taxes
  • Add Reference Information
  • Add Comments
  • Add Tenders
  • Add Customer Information
  • Add Paid Out Details
  • Add Transaction Tax

5 View Audit Trail

• View Transaction Audit Trails
• View Total Audit Trail
• View Item Summary
• View Tender Summary
• View General Ledger Transactions

6 Manage ACH Transactions

• View Bank ACH Transactions
• Add a Bank ACH Transaction Amount
• Delete a Bank ACH Transaction Amount
• View a Store ACH Transaction
• Add a Store ACH Transaction Amount
• Delete a Store ACH Transaction Amount

Index