Contact

The contact object stores information on individuals with whom your organization has a relationship. It allows the user to store information on individuals who are external to your company, but who are associated with the business process. Contacts stored in the Oracle CRM On Demand database can also be associated with an account.

Child Objects

Account, Activity, Address, Attachment, Audit Trail, Book, Business Plan, Blocked Product, Call Activity History, Campaign. Claim, Contact Best Times, Contact State License, Coverage, Custom Object 1 through 3, Deal Registration, Financial Account, Financial Account Holder, Financial Plan, HCP Contact Allocation, Household, Image, Interests, Invitee, Involved Party, Lead, Message Response, Note, Objective, Opportunity, Plan Contact, Policy, Policy Holder, Portfolio, Related Contact, Revenue, Sales Assessment, Sales Assessment Value, Service Request, Signature, Shared Address,Social Profile Special Pricing Product, Team.

Note: When Enabled Shared Addresses is selected on the company profile, the address child object (<ListOfAddress>) cannot be used for insert, update, or delete operations. Only association and dissociation is allowed for the shared address child object. To update a shared address, you must access the top-level shared address object.

Methods Called

The following table details the methods called by the Contact service.

Table Methods Called by Contact Service

Method	Name as Defined in Service
Delete	ContactDelete
Execute	ContactExecute
Insert	ContactInsert
QueryPage	ContactQueryPage
Update	ContactUpdate

Fields

The following table details the required and read-only fields for the contact object.

Table Required and Read-Only Fields for the Contact Object

Field Name	Type
ContactFirstName	Required
ContactLastName	Required
AlternateAddressId	Read-only
ContactConcatField	Read-only
ContactFullName	Read-only
Audit Fields	Read-only
Manager	Read-only
PrimaryAddressId	Read-only

The following table details the pick map fields for the contact object.

Table Pick Map Fields for the Contact Object

Pick Map Field	Maps To
AccountName	AccountId
Owner	AssignedToAlias
SourceCampaignName	SourceCampaignId
ManagerExternalSystemId	ManagerId

The following table provides a list of the user key combinations for the contact object.

Table User Key Fields on the Contact Object

User Key Field Combinations
ContactFirstName and ContactLastName
Id
ExternalSystemId

The following table details the picklists available for the contact object.

Table Picklists Available for the Contact Object

Field Name
AssessmentFilter1 through AssessmentFilter4
BestTimeToCall
BlockedReasonCode
BuyingRole
CallFrequency
ClientStatus
ContactType
CurrentInvestmentMix
Degree
ExperienceLevel
Gender
IndexedPick0 through IndexedPick5
InvestmentHorizon
LeadSource
LifeEvent
MaritalStatus
MarketPotential
MrMrs
Objective
PrimaryGoal
RiskProfile
Route
Segment
Tier

The following table details a number of contact object fields that you must not use for customer integrations.

Table Contact Object Fields That You Must Not Use

Field Name
PartyTypeCode
PartyUId
PersonUId