On the People Movement page, the following options are available.
View Profile Information.
Scan a Boarding Card.
Update Profile information such as passenger photo and update any special needs that the passenger may require.
Analytic Summary Count
To look up passenger information, use the scan board card function or manually search the record by selecting the profile type, and then enter the first name, last name, stateroom, manning number, board card number, set sail pass number, reservation booking number, or document number in the search bar.
The Analytic summary count provides a summary view of the onboard/ashore movements in the People Movement page.
Embark today: The number of profiles expected to check-in the cruise today.
Onboard: The number of profiles currently checked-in and onboard the cruise.
Ashore: The number of profiles checked-in and is ashore without overnight tour.
Overnight tour: The number of profiles checked-in and ashore with overland tour.
Leaving today: The number of profiles disembarking the cruise today.
Disembarked: The number of profiles checked-out today and ashore .
The summary count presented varies depending on below parameters.
“General - Use Resident” parameter is ‘1’, the resident count is included in analytic summary.
“Require visitor to check-In” parameter is ‘1’, the analytic summary includes visitors ashore/onboard today. Else, the visitor count ashore/onboard are based on visitors’ that has reservation or expected to check-in today.
“General - Exclude guest that did not print on manifest” parameter is ‘1’. The guest over night at shore side is excluded from the total count. Else it is included.
Figure 23-1 People Movement Page
Figure 23-2 Gate Direction Change Notification
The gateway traffic direction is visible at the top of the page, and you can change the direction, if needed.
To change the traffic direction, select the Direction drop-down and select the direction. Direction options are: Outward, Inward, and Both Ways. The system prompts a message: ‘System will clear the screen. Are you sure you want to change the direction from [Existing Direction] to [New Direction]’. Select Yes to confirm the new gateway traffic direction.
See Gate Settings on how to change the Gate Type.
You can display profile information in a Single direction view (inward or outward) or a Both Ways direction with profiles positioned either horizontally or vertically on the screen.
Figure 23-3 People Movement Page – Single Direction
Figure 23-4 People Movement Page – Both Direction Horizontal View
Figure 23-5 People Movement Page – Both Direction Vertical View
In the Profile section, there are four (4) links:
Special Needs (Total number of selected special needs). Displays the Special Needs page and allows you to edit the special needs request. The Special Needs link is disabled for passengers who are ashore.
Travel With (Total number of travelers). Shows a list of travelers who share the same booking number and stateroom with the passenger.
More Details. Shows more information of the selected passenger.
Take/Update Photo. Allows you to take or retake a photo. If the passenger already has photo, Update Photo link is shown. Otherwise Take Photo link is shown.
The Profile section also records the movement, followed by a success or fail status message, depending on the direction settings as explained below:
If the Inward or Outward direction is selected, a single profile view is shown with the recorded movement and its status.
If the Both Ways direction is selected, you can change the view to single, horizontal, or vertical, by selecting the panel icon at the top right corner. The horizontal and vertical views consist of two panels - Onboard and Ashore.
You can also differentiate the profile status by its border color See the table below for color legend.
The Recent Movements section shows you tiles of the people who pass through the gate successfully.
Table 23-1 Color in Legend
Color | Text |
---|---|
Light Blue |
Color to show the profile type of Guest, Crew, and Resident |
Orange |
Color to show Onboard Status. Ashore, Expected, and Reservation Status |
Light Orange |
Color to show Expected or Future Reservation |
Red |
Color to show reservation status of Cancelled |
Green |
Color to show reservation status of Checked-in, and On-board |
Yellow |
Color to show the reservation status of Leaving Today |
Light Grey |
Color to show the reservation status of Checked Out |
Purple |
Color to show the passenger is on an Overnight Tour |
The More Details page displays the profile details of the passenger. See the table below for field names and descriptions, and the table Table 23-1 for color representation. You can edit the passenger requiring special needs from the Special Needs section, using the Edit link or Add link for new requests. Both links are disabled when the passenger is ashore. See also Special Needs section.
Figure 23-6 More Details Page
Table 23-2 Profile Details
Field Name | Description |
---|---|
Title |
Salutation, first name, middle name, last name, stateroom number |
Profile Type |
Guest, Resident, Crew or Visitor will be shown |
Status |
Current Reservation Status |
Onboard/Ashore |
Status of the passenger either Onboard or Ashore |
Assembly Station |
Location of assembly/muster station for the passenger |
Department |
Assigned department for the Crew Member |
Position |
The Crew Member position |
Gender |
Gender of the passenger selection |
Date of Birth |
Date of birth of the passenger |
Age |
Passenger age, calculated based on date of birth |
Nationality |
The Nationality of the Passenger |
Passport Number |
Passport Number of the Passenger |
Document Type |
List of Travel Documents associated to the passenger |
Document Number |
Travel Document number of the selected document type |
Special Needs Description |
List of Special Needs of the Passenger |
Special Needs Remark |
Additional comments/remarks of the Passenger’s Special Needs. (Visible if the remark has a value, otherwise it will be blank) |
Figure 23-7 Travel With Details Page
The Travel-with page displays the Full name, Stateroom, Status of the people traveling with the selected guest when you select Travel-with (n) button. This page is not editable.
Figure 23-9 People Movement Vertical View
Figure 23-10 People Movement Horizontal View
Figure 23-11 People Movement Single View
On the People Movement page, without placing the cursor at the search guest field, place the RFID card near the tablet RFID sensor.
If the scanned RFID card number matches a guest, the system performs the movement from Ashore to Onboard or vice versa.
The Take Photo or Edit Photo function allows the crew members to capture a new photo or update the existing profile photo.
Taking Profile Photo
On the Profile page, select the Take Photo button to activate the camera.
In the Camera window, select the Take Photo button.
The system shows the person's picture. To retake the photo, select the Take Again button.
Click the Save Photo button to save and the X to exit the page.
Editing Profile Photo
Click the Edit Photo link to activate the camera.
On the Profile Picture, click the Take Again button.
Click the Save Photo button to save and the X to exit the page.
Figure 23-13 Special Need Request Page
You can add/edit special needs using the Special Needs link or More Details link. The steps to add/edit are the same and is only differentiated by the button used.
Figure 23-14 Profile – Special Needs Page
Figure 23-15 Recent Movement Page
Figure 23-16 Recent Movement History
Location: The gate location that the passenger used to come onboard or go ashore.
Movement: Indicates the gate direction used by the passenger (onboard/ashore).
Start Date: Date and time the passenger embarked on or disembarked from the ship through the gateway.
End Date: Date and time the passenger embarked on or disembarked from the ship through the gateway.
Select the recent movement tile.
Navigate to the Profile’s Recent Movement page.
On the Profile’s Movement page, the profile type indicates the passenger photo, full name, stateroom, and latest movement status.
You can search the recent movement history by entering or selecting the value in the Search field and clicking the Search button.
Select the < icon to navigate to the Recent Movement tile page.
On the Recent Movement Tile Page, selecting the Movement History link opens the Movement History page.