Building an Upgrade Team with Broad and Complementary Skills

Several different skill sets will be necessary to successfully upgrade your system. Oracle recommends you have the following roles on your upgrade team:

Role	Status	Responsibility
Steering Committee/Executive Sponsor	Required	Oversees the project, assigns additional resources and funding, and decides when the upgrade is ready. Meets regularly.
Project Manager	Required	Manages progress and monitors issues.
Technical Upgrader	Required	Initiates the technical upgrade.
Testers	Required	Validates the new system. You will need coverage across all implemented processes.
System Admin	Required	Manages fixes, patches, and hardware requirements.
Support	Required	Responds to issues, particularly right after go-live.
Performance Tuner	Required	Gets maximum performance from your infrastructure. Consider contracting with a consultant with specific tuning experience.
Developer	Optional	Retrofits custom modifications.
Trainers	Optional	Trains your end users. These can be power users, outside consultants, and so on.

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