Training End Users on the New Solution
Provide your end users and those testing the system with information about how the upgrade is different (e.g., functional changes, user interface, or technical changes). This information will prevent users from reporting non-issues and allow them to better work with the upgrade. Oracle University can also provide training, and My Oracle Support provides training and informational Webcasts.
Related Topics
Treating Your Upgrade Activity as a Formal Company Project
Using an Appropriate Change Management Strategy
Building an Upgrade Team with Broad and Complementary Skills
Utilizing Peer and Oracle Resources
Deciding When to Change or Add Business Processes
Ensuring the Quality of Your Data
Taking Inventory for Your System
Understanding and Mitigating Project Risks
Calculating New Hardware Sizing
Identifying Custom Code and Scripting
Adhering to Current Tested Configurations Requirements
Implementing the Current P6 EPPM Release and Patches
Minimizing Application Data to Upgrade
Testing a Copy of the Production Database
Leveraging Existing Test Scripts and Plans
Last Published Tuesday, December 12, 2023