Applying Holds Manually

Automatic hold processing handles the majority of order holds, but there may be circumstances that require clerks to place order or quote headers, lines, or schedules on hold manually. Determine the effect of manual holds on order processing and planning consideration on the Hold Processing page.

Note: Orders that are placed on hold manually must have the holds removed manually.

Page Name

Definition Name

Usage

Header Holds/Change Reasons Page

ORDENT_HDR_RSN

Place or remove manual order holds at the header level.

Line Holds/Change Reasons Page

ORDENT_LINE_RSN

Place or remove manual order holds at the line level.

Hold Information Appearing on Sales Orders

Schedule Holds/Change Reasons Page

ORDENT_SCH_RSN

Place or remove manual order holds at the schedule level.

Hold Information Appearing on Sales Orders

Order Hold Workbench - Overview Page

HWB_OVERVIEW

Use this page to view analytic data across sales orders on hold. Hold data can be searched/summarized using business unit, hold code or customer.