Correcting Entry Event Journal Errors

When you correct an entry events journal, the effect on the entry event lines depends on the type of error that occurs.

This section discusses how to:

  • Correct journal entry errors containing entry events with suspense option off.

  • Correct journal entry errors containing entry events with suspense option on.

To correct an error in a journal line when the journal amount or ChartField is incorrect and the entry event was processed successfully:

  1. Correct the error, such as an incorrect amount or ChartField selection, in the journal line.

  2. Run the Journal Edit process.

    The Journal Edit process edits the journal line; however, the Entry Event Processor does not run again.

To correct errors for journals with entry events using suspense journal option, make sure that you indicate on the Journal Source - Journal Options page, the Ledgers For A Unit - Journal Edit Options page, or the General Ledger - Journal Options page that you want the system to generate a suspense journal line for each journal line with errors that can be suspended as well as the out-of-balance situation.

When you enter transactions with entry events that are set up to use suspense journals, if the original entry event journal line contains an error, its amount is set to 0 and the system creates a suspense line that inherits the entry event code to support intra/interunit entry event process steps. However, Entry Event Processor skips to process the original entry event journal line as well as its edit suspense line. For non-intra/interunit journal, since the original entry event journal is out-of-balance, the system also creates a balance suspense line. When a journal line with entry event goes to suspense, the entry event has no effect on this line.

The entry event field is a display-only field on the Journal Suspense Correction page. When you correct the suspense journal using this page, be sure to correct the amount or ChartField error on the lines with entry event codes, and put the entry event offset account and other ChartFields on the balance suspense line that doesn't have the entry event code. When you run the Journal Edit process on the correction journal, the Entry Event Processor does not run for this correction journal.

Note: If the error occurs when the Entry Event Processor runs, the journal header status indicates that an error occurred. This prevents journal processing until you resolve the entry event problem.

You can:

  • Drill down to the entry event budget line details.

  • Drill down to the entry event general ledger adjustment accounting line details.