Manage marketing development funds (MDFs) and sell products within partner channels (original equipment manufacturers and distributors) and to end customers. Key features within Siebel CRM High Tech and Industrial Manufacturing include an employee application and a partner portal.
Siebel High Tech and Industrial Manufacturing incorporates most of the features of Siebel applications, including the partner management features from Siebel PRM.
It also has the following functionality that are specific to the high tech and industrial manufacturing industries:
The distributor or partner only needs a supported Web browser to view the Partner Portal. The High Tech and Industrial Manufacturing Partner Portal includes all the screens from the standard Siebel Partner Portal plus the following:
Oracle's Siebel Field Service solution supports closed-loop problem resolution with multi-channel customer service, mobile and wireless connectivity, schedule optimization for field resources, shipping, receiving, depot repair, parts logistics, inventory management, and invoicing functionality.
Siebel Field Service is fully integrated with all Siebel applications and can be seamlessly integrated with existing Oracle, SAP, other third-party applications and legacy systems.
Find out more about adding intelligent, AI-driven Field Service capablities, alongside Siebel CRM for a sophisticated High Tech & Manufacturing solution.
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Digital transformation with the Oracle Cloud and the Oracle Autonomous Database.