About Configuring Siebel CTI
This chapter explains how to set up communications configurations and related data. Communications configurations support Siebel CTI and other forms of session communications. This chapter also provides information about importing and exporting communications configuration data.
Related Topics
Process of Configuring Siebel CTI
Configuring Communications Drivers and Profiles
Configuring Events and Commands
Configuring Advanced Communications Features
Related Books
If you are upgrading from a previous version of Siebel CRM, then see also Siebel Database Upgrade Guide.
For all implementations of Siebel CRM, see also related Siebel documentation for your products, such as Siebel Email Administration Guide.