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  • Title and Copyright Information
  • Preface
  • 1 What's New in This Release
    • What’s New in This Release
  • 2 Overview of Siebel Database Environments
    • Overview of Siebel Database Environments
    • Supported Upgrade Paths for Siebel CRM
    • Terms Used in This Guide
    • Naming Conventions Used in This Guide
    • About File Paths and Commands in Siebel Database Upgrade Topics
      • Windows Paths
      • UNIX Paths
      • Path Navigation
      • Executing Commands
    • About Supported Siebel Upgrade Paths
    • About Siebel Upgrade Environments
      • Mapping Your Environments
      • Development Environment
      • Test Environment
      • Production Environment
      • Postupgrade Tasks
  • 3 Siebel Database Upgrade Planning
    • Siebel Database Upgrade Planning
    • About Siebel Upgrade Planning Resources
      • Product Documentation
      • Siebel Installation and Deployment Documentation
      • Oracle Technology Network
      • My Oracle Support
      • Oracle Software Delivery Cloud
      • Oracle Advanced Customer Services
    • Guidelines for Planning Your Siebel Database Upgrade
      • Upgrade Planning Guidelines
      • Database Planning Guidelines
      • Production Database Upgrade Guidelines
    • About Upgrading Your RDBMS in the Siebel Environment
      • Oracle Database
      • IBM DB2
    • About Database Sort Order in the Siebel Environment
      • Sort Order Considerations for Siebel Databases
    • About the Siebel Database Configuration Wizard Utilities
      • About the Upgrade the Siebel Database Function
      • Development Environment Upgrades
      • Test Environment Upgrades
      • Production Environment Upgrades
      • How the Upgrade Configuration File and SQL Files Are Created
      • How to Locate Master Configuration Files
    • About the Siebel Upgrade Wizard and Driver Files
      • How to Locate Upgrade Driver Files and SQL Scripts
    • About Siebel Additive Schema Changes Mode
      • Types of Changes
      • Implementation of Additive Schema Changes
      • How to Use Additive Schema Changes
    • About the Siebel Database Upgrade Log Files
      • Upgrade Wizard Log Files
      • The Logparse Utility
    • About the Siebel Case Insensitivity Wizard
    • About the Siebel Repository Merge
      • What Happens During a Repository Merge?
      • Upgrade Ancestor Property
      • Postmerge Utilities
    • About Siebel Repositories
      • Data Model Changes for Repository Upgrade
    • About Inheriting Upgrade Behavior in a Siebel Upgrade
      • Limitations on the Upgrade Ancestor Property
      • Upgrade Ancestor Picklist
      • Propagating Changes to Objects After the Merge
    • About the Siebel Postmerge Utilities
      • CSSGridRepPatch
      • CSSUINavUpgradeReposPrep
      • CSSMVGUpgradePatch77
      • CSSUIUpgradeReports
      • CSSWFRepPatch
      • How the Postmerge Utilities Work the Upgrade Behavior Property
    • About Tuning Siebel Production Upgrade Files
      • Operating System and RDBMS Support
      • When to Use Upgrade Tuner
      • Upgrade Tuner Modes
      • Files Required to Run Upgrade Tuner
      • How Upgrade Tuner Modifies Files
  • 4 Application Planning for a Siebel Upgrade
    • Application Planning for a Siebel Upgrade
    • Upgrade Planning for Multilingual Siebel Deployments
      • Validation
      • Restrictions
    • Upgrade Planning for Language String Migration
    • Upgrade Planning for Siebel Unicode Support
      • Planning Considerations for the Unicode Migration
      • Supported Types of Unicode
    • Upgrade Planning for Siebel AES Encryption
    • Upgrade Planning for Siebel Web Template Files and Style Sheets
    • Upgrade Planning for Siebel Access Control
    • Upgrade Planning for Migrating Siebel Address Data
      • How Address Data Is Preserved
      • How to Manage Address Migration
    • Upgrade Planning for Siebel Workflow Designer
      • Workflow Premerge
      • Repository Merge
      • Workflow Postmerge
      • Status of Customer-Modified Workflows After the Merge
      • Logging
      • Monthly Updates 20.8 – 22.6 to 22.7+ - Workflow Process Consideration
    • Upgrade Planning for Mobile Devices in the Siebel Environment
      • Mobile Application Upgrade
    • Upgrade Planning for Resonate Central Dispatch in the Siebel Environment
    • Upgrade Planning for Siebel String Translation
    • Upgrade Planning for Siebel Personalization
    • Upgrade Planning for Siebel Pricer and Order Management
    • Java 21 Update Planning
  • 5 Preparing for Siebel Database Upgrade
    • Preparing for Siebel Database Upgrade
    • Verifying Siebel Database Connectivity
    • Preparing Siebel Tables and Views for Upgrade
    • Preparing Siebel Custom Indexes for Upgrade
    • Exporting Siebel Interface Table Data
    • Archiving Unneeded Siebel Repositories
    • Preserving Siebel Dock Objects and Visibility Rules
    • Securing AIX Memory Allocation Segment Space for the Siebel Database
    • Preparing for a Multilingual Upgrade
    • Preparing a Workspace-Enabled Environment
  • 6 Preparing an IBM DB2 Database for a Siebel Upgrade
    • Preparing an IBM DB2 Database for a Siebel Upgrade
    • Verifying the IBM DB2 Client for a Siebel Upgrade
    • Verifying IBM DB2 Sort Order for a Siebel Upgrade
    • Setting IBM DB2 Parameters for a Siebel Upgrade
      • IBM DB2 Database Manager Settings
      • IBM DB2 Database Configuration Parameters
    • Verifying IBM DB2 Permissions for a Siebel Upgrade
    • Verifying IBM DB2 Instance Owner Permissions for a Siebel Upgrade
    • Creating IBM DB2 Temporary Tablespaces and Bufferpools for a Siebel Upgrade
      • Creating a 16-KB Temporary Tablespace
      • Creating a 32-KB Temporary Tablespace
    • Analyzing IBM DB2 Custom Tablespace Requirements for a Siebel Upgrade
    • Verifying the IBM DB2 Application Development Client for a Siebel Upgrade
    • Identifying IBM DB2 Long Columns for Truncation in a Siebel Upgrade
  • 7 Preparing an Oracle Database for a Siebel Upgrade
    • Preparing an Oracle Database for a Siebel Upgrade
    • Verifying Oracle Database Sort Order for a Siebel Upgrade
    • Setting Oracle Database Configuration Parameters for a Siebel Upgrade
      • General Configuration
      • Query Optimizer Settings
    • Verifying Oracle Database Parameters for Multiple Processors in a Siebel Upgrade
    • Verifying the Oracle Database ODBC Definition for a Siebel Upgrade
      • Verifying or Editing an ODBC Definition on Windows
      • Verifying or Editing an ODBC Definition on UNIX
  • 8 Preparing a Microsoft SQL Server Database for a Siebel Upgrade
    • Preparing a Microsoft SQL Server Database fora Siebel Upgrade
    • Verifying Microsoft SQL Server Sort Order for a Siebel Upgrade
    • Setting Microsoft SQL Server Temporary Space Size for a Siebel Upgrade
    • Setting Microsoft SQL Server Configuration Parameters for a Siebel Upgrade
    • Rebuilding Microsoft SQL Server Clustered Indexes for a Siebel Upgrade
  • 9 Preparing Siebel Application Data for Upgrade
    • Preparing Siebel Application Data for Upgrade
    • Preparing Siebel Customized Seed Data for Upgrade
      • About Deactivated LOVs
      • Discarding Seed Data Modifications
    • Migrating Siebel Household Data
      • Migrating Household Relationships to the Party Model
    • Preparing Siebel Mobile User Data for Upgrade
    • Preparing Siebel Address Data for Upgrade
    • Preparing Siebel Territory Management Rules for Upgrade
    • Preparing Siebel Customizable Product Data for Upgrade
      • Customizable Products in Work Spaces
      • Class Products
  • 10 Upgrading the Siebel Database
    • Upgrading the Siebel Database
    • Modifying siebel.cfg Before Upgrading Siebel Database
    • Creating a New ODBC Data Source Before Upgrading Siebel Database
    • Example of a Siebel Development Environment Upgrade Flow
    • Renaming the Siebel Repository
    • Ancestor Repositories
    • Changing the Siebel Database Configuration Utilities Language
    • Preparing to Run the Siebel Database Configuration Wizard
      • Additional Information Required for Apply Additive Schema Changes Mode
    • Running the Siebel Database Configuration Wizard on Windows
    • Process of Deleting Unshipped Languages from the S_LST_OF_VAL Table on Windows
      • Backing Up the S_LST_OF_VAL Table on Windows
      • Deactivating Records for Unshipped or Unwanted Languages on Windows
      • Importing Newly Created Records from the Data File on Windows
    • Running the Siebel Database Configuration Wizard on UNIX
    • Process of Deleting Unshipped Languages from the S_LST_OF_VAL Table on UNIX
      • Backing Up the S_LST_OF_VAL Table on UNIX
      • Deactivating Records for Unshipped or Unwanted Languages on UNIX
      • Importing Newly Created Records from the Data File on UNIX
    • Starting the Siebel Upgrade Wizard
      • Requirements for Restarting the Upgrade Wizard
      • Starting the Upgrade Wizard
      • Stopping the Upgrade Wizard on Windows
      • Stopping the Upgrade Wizard on UNIX
    • Moving the Siebel Repository Files
    • Running the Siebel Case Insensitivity Wizard
      • Overview of What the Case Insensitivity Wizard Does
      • CIAI Upgrade Issues for IBM DB2 Users
      • Choosing the Correct Repository
      • Running the Case Insensitivity Wizard Using an Input File
      • Running the Case Insensitivity Wizard by Selecting Columns
      • Configuring CIAI Support for Columns That Do Not Have Indexes Defined
    • Applying Siebel Additive Schema Changes
      • Requirements for Applying Siebel Additive Schema Changes
      • Applying Siebel Additive Schema Changes
    • Regenerating SQL Files for a Siebel Upgrade
    • Identifying and Dropping Obsolete Indexes for a Siebel Upgrade
    • Preparing for a Nondevelopment Environment Siebel Upgrade
    • Fixing Column Alignment for Custom Objects
    • Inactivating Unreferenced Repository Objects
    • Converting Siebel Web Templates with the SWT to OD Conversion Utility
    • Siebel Database Update Process
      • Post Installation Database Update
      • Values Required by Post Installation Database Update
      • Database Configuration in Siebel Enterprise Server Installer
      • Troubleshooting Database Configuration
      • Postpone Running Post Installation Database Update
      • Skip Post Installation Database Update
      • Post Installation Database Update Report
      • Post Installation Database Update Exit Codes
      • Logging and Diagnostics
      • Rerunning Post Installation Database Update
    • RepositoryUpgrade Utility
      • Running RepositoryUpgrade Utility
      • Independently Apply RepositoryUpgrade Schema Changes
      • Siebel Repository and Workspace Version Tracking
  • 11 Siebel CRM Upgrade Factory
    • Siebel CRM Upgrade Factory
    • Overview of the Siebel CRM Upgrade Factory
    • Setting up and Configuring SCM with Upgrade Factory
    • Preparing the Upgrade
    • Executing the Upgrade
    • Troubleshooting Upgrade Process Issues
    • Frequently Asked Questions
  • 12 Siebel CRM Upgrade Factory On Premises
    • Siebel CRM Upgrade Factory On Premises
    • Overview of the Siebel CRM Upgrade Factory On Premises
    • Preparing for the Upgrade
    • Installation and Deployment
    • Triggering the Upgrade
    • Executing the Upgrade
    • End to End Process Steps
  • 13 Reviewing the Siebel Upgrade Log Files
    • Reviewing the Siebel Upgrade Log Files
    • Summarizing Siebel Log Files Using the Logparse Utility
      • Command-Line Syntax for the Logparse Utility
      • Running the Logparse Utility
    • Reviewing Siebel Upgrade Log Files for Errors
      • Verifying the Upgrade Environment
      • Determining Whether the Upgrade Process Completed Successfully
      • Determining Whether Steps Contain Unacceptable Errors
      • Reviewing Upgrade Performance
    • Manually Archiving Siebel Upgrade Log Files
  • 14 Performing the Siebel Repository Merge
    • Performing the Siebel Repository Merge
    • Preparing for the Repository Merge
      • Recovering from a Failed Merge
    • Configuring Siebel Repository Objects to Inherit Upgrade Behavior
      • Specifying an Upgrade Ancestor
      • Viewing the Descendants or Copies of an Object
    • Performing a Siebel Repository Merge
    • Reviewing the Siebel Repository Merge Log Files
    • Generating Siebel Enterprise Integration Manager Temporary Columns
    • Reviewing Siebel Repository Object Property Conflicts
      • How Object Property Conflicts Occur
      • Application Upgrade Attribute List View
      • Reviewing Object Property Conflicts
      • Reviewing Object Property Conflicts at the Attribute Level
    • Generating the Runtime Repository Data
    • Regenerating the Siebel Repository Definition Files
      • Regenerating the schema.ddl File
      • Regenerating the custrep.dat File
    • Deleting Unneeded Siebel Repository Files
    • Running the Siebel Postmerge Utilities
  • 15 Performing a Siebel Incremental Repository Merge
    • Performing a Siebel Incremental Repository Merge
    • Process of Meeting Requirements for an Incremental Repository Merge
      • Before You Begin
        • About the Siebel Server and Siebel Tools on Windows
      • Preparing Siebel Tools for Custom ODBC Data Source Names on Oracle Database
      • Preparing Siebel Tools for Custom ODBC Data Source Names for All Databases
      • Editing the Siebel Tools Configuration File
    • Process of Performing Incremental Upgrade of Siebel Database from Siebel CRM 8.1.1.x (SIA Repository), 8.2.2.x, 15.x, and 16.x
      • Preparing to Run the Siebel Database Configuration Wizard
        • About the Database Configuration Utilities
        • Determining Your Repository Version
      • Requirements for Running the Siebel Database Configuration Wizard on Windows
      • Running the Siebel Database Configuration Wizard on Windows
      • Running the Siebel Database Configuration Wizard on UNIX
      • Preparing to Start the Siebel Upgrade Wizard
      • Starting the Siebel Upgrade Wizard
      • Stopping the Siebel Upgrade Wizard on Windows
      • Stopping the Siebel Upgrade Wizard on UNIX
      • Preparing to Restart the Merge
        • Requirements for Restarting the Incremental Repository Merge
      • Restarting the Merge
      • Executing the RUNSTATS Command on Oracle Database During the Pause Following New Repository Creation
      • Executing the RUNSTATS Command on IBM DB2 During the Pause Following New Repository Creation
      • Executing the UPDATESTATS Command on Microsoft SQL Server During the Pause Following New Repository Creation
    • Process of Upgrading Siebel Development Environment from Siebel CRM 8.1.1.x (SIA Repository)
      • Upgrading the Siebel Database Schema
      • Executing Incremental Repository Merge on UNIX
      • About Siebel Repository Merge Errors
        • Acceptable and Unacceptable Errors
        • Causes of an Incomplete Merge Process
        • Reviewing the Siebel Repository Merge Log Files
        • Reviewing the Hierarchical Merge Report
        • Usability
        • Navigation Section
        • Dependent Object Section
      • Reviewing Siebel Repository Object Property Conflicts
        • How Repository Object Property Conflicts Occur
        • Reviewing Object Property Conflicts
        • Reviewing Log Files for All Upgrades
        • Reviewing Conflicts at the Attribute Level
        • Marking Conflict Resolution as Complete Using Siebel Tools
      • Generating the Runtime Repository Data
    • Upgrading a Custom Database Schema
      • Verifying the Repository After Upgrade
    • About Migrating Siebel Open UI XML Manifest Data from Previous Release to New Manifest Data in the Database
      • Manifest File Migration Rules
    • Default Configuration for Generic Applet Types and Configuration of Non-Applet User Interface Constituents
      • Generic Applet Types from the XML Manifest File
      • Differences Between Customer Manifest Data and Oracle Manifest Data
      • File Selection Rules
      • Checking the Post-upgphys Verification Process
        • Checking for Database Errors
        • Checking for Application Errors
    • Process of Regenerating the Siebel Repository Definition Files
      • Regenerating the schema.ddl File
      • Regenerating the custrep.dat File
      • Editing the Siebel Tools Configuration File After the Development Environment Merge
    • Performing a Test or Production Environment Migration from Siebel CRM 8.1.1.x (SIA Repository)
  • 16 Siebel Postmerge Development Tasks
    • Siebel Postmerge Development Tasks
    • Reviewing Objects Deleted from the Siebel Repository
    • Reviewing Obsolete Objects in the Siebel Repository
    • Upgrading to the Siebel Symbolic String Model
    • Dropping IBM DB2 8-KB Tablespaces and Buffers After a Siebel Merge
    • Converting Obsolete Column Types on Oracle and Microsoft SQL Server Database Platforms
    • Updating Siebel Enterprise Application Integration (EAI)
  • 17 Postupgrade Tasks for the Siebel Database
    • Postupgrade Tasks for the Siebel Database
    • Reapplying Schema Customizations in the Siebel Database
      • Reviewing Obsolete Tables
    • Migrating Address Data After a Direct SEA to SIA Upgrade
      • Schema Differences Between SEA and SIA Repositories
    • Validating Dock Objects and Rule Definitions in the Siebel Database
    • Verifying an Upgraded Oracle Database After a Siebel Upgrade
    • Setting Oracle Database Parameters After a Siebel Upgrade
  • 18 Reviewing the Siebel User Interface
    • Reviewing the Siebel User Interface
    • Troubleshooting Postmerge Siebel User Interface Problems
      • Basic Troubleshooting Guidelines
      • About the Postmerge Utilities Log
    • Reviewing Siebel Grid-Based Applets
    • Reviewing Siebel User Interface Navigation
    • Reviewing Siebel Multi-Value Group Shuttle Applets
    • Revising Siebel UI Rich Text Controls
    • Reviewing New Siebel UI Aggregate Categories
    • Revising Siebel Visibility Filters to Display Correctly
    • Assigning a Category and Type to Siebel Chart Views
    • Assigning a Category and Type to Siebel Explorer Views
      • Assigning a New Web Template to a View
      • Assigning a New Type to a Screen View
    • Setting Up Navigation to Inaccessible Siebel Detail Views
  • 19 Postupgrade Tasks for Siebel Business Applications
    • Postupgrade Tasks for Siebel Business Applications
    • Activating License Keys
    • Generating Siebel Reporting Relationships
    • Setting Up Siebel Global Time Zone Support
    • Displaying Regions in Siebel Marketing
    • Configuring Siebel Marketing Purchase Orders for Display
    • Upgrading Siebel Attribute Pricing
    • Verifying Aggregate Discounts in Siebel Pricer
    • Upgrading Inbound Siebel Workflows
  • 20 Tuning the Siebel Upgrade Files
    • Tuning the Siebel Upgrade Files
    • Starting and Stopping Siebel Upgrade Tuner
      • Starting Upgrade Tuner
      • Saving Your Changes and Exiting Upgrade Tuner
      • Discarding Your Session Changes and Exiting Upgrade Tuner
    • Managing Parallel Threads Using Siebel Upgrade Tuner
      • Displaying Threads
      • Creating Parallel Threads
      • Moving Items Between Threads
      • Deleting a Thread
      • Evaluating Upgrade Performance Improvement
    • Managing Zero-Row SQL Commands Using Siebel Upgrade Tuner
      • Displaying Zero-Row SQLs
      • Deactivating Zero-Row SQL Commands
      • Activating Zero-Row SQL Commands
      • Evaluating Upgrade Performance Improvement
    • Transferring UNIX Files for Use by Siebel Upgrade Tuner
      • Requirements for the UNIX Host
      • Requirements for the Windows Host
      • Transferring Files from the UNIX Host to the Windows Host
      • Transferring Files from the Windows Host to the UNIX Host
    • Rolling Back Siebel Upgrade Tuner Changes
      • Upgrade File Versions
      • Guidelines for Rolling Back Upgrade Files
      • Rolling Back to the Previous Session
      • Rolling Back to the Original Upgrade Files
      • Activating or Deactivating SQL Commands Manually
  • 21 Migration Planning Using Siebel Migration
    • Migration Planning Using Siebel Migration
    • About Migrating with Siebel Migration
    • Roadmap for Planning a Migration with Siebel Migration
    • About Migration Process Orchestration During the Siebel Migration Process
    • About the Process Flow for Migration Resources
    • About the Siebel Migration Log Files
      • How to Locate Siebel Migration Resource Log Files
      • Enabling SQL Tracing for Siebel Database Utilities
    • About REST API Used for Migration Discovery and Execution
  • 22 Data Preparation for Siebel Migration
    • Data Preparation for Siebel Migration
    • Process of Preparing Siebel Application Data for Migration
    • Process of Transforming Data with Siebel Application Deployment Manager
      • Creating an ADM Data Map
      • Associating a Data Map to a Project Item
    • Customizing Siebel Migration Execution and Resource Sequencing
    • Setting Up File Prepare and Deploy
  • 23 Data Migration Using Siebel Migration
    • Data Migration Using Siebel Migration
    • Before You Begin Migrating with Siebel Migration
      • Configure User Access to Siebel Migration Application
    • Process of Using Siebel Migration to Migrate Data
      • Creating a Connection
      • Generating a Watermark
        • Scenario for Using a Watermark
        • Types of Watermarks
      • Creating a Migration Plan
        • Siebel Migration Plan Dependencies
      • Executing a Siebel Migration Plan
        • Renaming Repositories After Full Migration
        • Preprocessing and PostProcessing for Migration Execution
      • Executing a Siebel Full Migration Plan
      • Aborting a Running Migration Plan
      • Viewing Migration Log Files
      • Viewing Migration History
        • Query Migration History
        • Cleanup Migration History
    • Asynchronous Migration Using Siebel Migration
    • Migrating Repository Changes from Development to Production Environment (Siebel CRM 18.8 or Later)
      • Adding Seed Data to the Target Environment
      • Setting the Seed Migration Priority System Preference
      • Setting the RepVer Column Compatibility System Preference
      • Migrating User Preferences
    • Migrating Configuration Data and Incremental Changes
    • Migrated Configuration Data Is Available to the Runtime Repository Without User Re-Login
    • Component Parameter to Auto-detect Updated Configuration in the Runtime Repository
    • Managing Cross Version Migration
    • Troubleshooting Data Migration Using Siebel Migration
  • 24 REST API References for Migration Services
    • REST API References for Migration Services
    • Using REST API with the Migration Schema Service
      • Exporting with the Migration Schema Service
      • Getting Status with the Migration Schema Service
      • Importing with the Migration Schema Service
      • Verifying If a Schema Changed with the Migration Schema Service
      • Getting a Watermark with the Migration Schema Service
    • Using REST API with the Migration Application Data Service
      • Exporting with the Migration Application Data Service
      • Getting Status with the Migration Application Data Service
      • Importing with the Migration Application Data Service
    • Using REST API with the Migration Data Service with Transformation Service
      • Exporting with the Migration Application Data Service With Transformation
      • Getting Status with the Migration Application Data Service With Transformation
      • Importing with the Migration Application Data Service With Transformation
    • Using REST API with the Migration Incremental Runtime Repository Data Service
      • Getting a Watermark with the Migration Incremental Runtime Repository Data Service
      • Exporting with the Migration Incremental Runtime Repository Data Service
      • Getting Status with the Migration Incremental Runtime Repository Data Service
      • Importing with the Migration Incremental Runtime Repository Data Service
      • Checking a Database with the Migration Incremental Runtime Repository Data Service
    • Using REST API with the Migration Runtime Repository Data Service
      • Getting Runtime Repository Information with the Migration Runtime Repository Data Service
      • Getting a Watermark with the Migration Runtime Repository Data Service
      • Exporting with the Migration Runtime Repository Data Service
      • Getting Status with the Migration Runtime Repository Data Service
      • Importing with the Migration Runtime Repository Data Service
      • Checking a Database with the Migration Runtime Repository Data Service
    • Using REST API with the Migration Incremental Application Workspace Data Service
      • Getting Status with the Migration Incremental Application Workspace Data Service
      • Getting a Watermark with the Migration Incremental Application Workspace Data Service
      • Exporting with the Migration Incremental Application Workspace Data Service
      • Importing with the Migration Incremental Application Workspace Data Service
      • Invalidating Seed Caches with the Migration Incremental Application Workspace Data service
    • Using REST API with Migration Application Workspace Data Service
      • Getting a Seed Copy Watermark with the Migration Application Workspace Data Service
      • Getting the Full Seed Watermark with the Migration Application Workspace Data Service
      • Getting Status with the Migration Application Workspace Data Service
      • Getting a Seed Copy Export with the Migration Application Workspace Data Service
      • Getting a Seed Copy Import with the Migration Application Workspace Data Service
      • Getting the Full Seed Export with the Migration Application Workspace Data Service
      • Getting the Full Seed Import with the Migration Application Workspace Data Service
      • Invalidating the Seed Caches with the Migration Application Workspace Data Service
    • Using REST API with the Migration File Prepare and Deploy Service
      • Exporting with the Migration File Prepare and Deploy Service
      • Getting Status with the Migration File Prepare and Deploy Service
      • Importing with the Migration File Prepare and Deploy Service
      • Generating a Watermark with the Migration File Prepare and Deploy Service
      • Reading the Watermark with the Migration File Prepare and Deploy Service
      • Writing the Watermark with the Migration File Prepare and Deploy Service
    • Using REST API with Siebel Migration Application
      • Using REST API to Configure Siebel Migration Application Connections
        • Getting All Connections
        • Getting a Connection by Name
        • Creating a New Connection
        • Updating the Connection
        • Refreshing a Connection
        • Creating a Watermark for a Connection
        • Deleting a Connection
      • Using REST API to Configure Siebel Migration Application Migration Plans
        • Getting All Migration Plans
        • Getting a Migration Plan by Name
        • Creating a New Migration Plan
        • Updating a Migration Plan
        • Refreshing a Migration Plan
        • Deleting a Migration Plan
      • Using REST API to Execute Schema Imports
      • Using REST API to Execute Siebel Migration Plans
        • Executing a Migration Plan
        • Getting Status for a Running Migration Plan by Name
        • Getting Status for a Running Migration Plan by Plan Name and Resource Name
        • Getting Execution Status by Migration Plan Name, Resource Name and Operation
        • Getting the Migration Execution Operation Log
      • Using REST API to Get Siebel Migration Plan History
        • Getting All Migration History
        • Getting Migration History by Migration Plan Name
        • Getting Migration History by ID Number
        • Getting Migration History by ID and Resource Name
        • Getting Migration History by ID, Resource Name, and Operation
        • Getting the Migration History Operation Log
  • 25 Implementing Siebel High-Availability Upgrade Using Oracle Golden Gate
    • Implementing Siebel High-Availability Upgrade Using Oracle Golden Gate
    • Overview of Oracle GoldenGate Implementation
    • About Siebel High Availability Upgrade Files
    • Extracting Oracle GoldenGate Files
      • Oracle GoldenGate Macros
    • Example of Implementing a Siebel High-Availability Upgrade
    • Limitations When Performing a Siebel Upgrade with Oracle GoldenGate
  • 26 Overview of Performing a Siebel Database Upgrade
    • Overview of Performing a Siebel Database Upgrade
    • Roadmap for Siebel Database Environment Upgrade
      • Evaluating the Environment
      • Planning the Upgrade
      • Configuring the Environment
      • Testing the Environment
      • Implementing the Environment
    • Process of Upgrading a Siebel Development Environment
      • Search for Articles on My Oracle Support
      • Upgrade the Servers
      • Upgrade Third-Party Software
      • Upgrade the RDBMS
      • Perform Preupgrade Tasks for the Siebel Database
      • Perform Preupgrade Tasks for IBM DB2
      • Perform Preupgrade Tasks for Oracle Database
      • Perform Preupgrade Tasks for Microsoft SQL Server
      • Perform Preupgrade Tasks for Application Data
      • Prepare Developers for the Upgrade
      • Upgrade Siebel Database Schema (upgrep)
      • Prepare for Repository Merge
      • Perform Repository Merge
      • Upgrade Custom Database Schema (upgphys)
      • Review the User Interface
      • Perform Postmerge Development Tasks
      • Perform Postupgrade Tasks for Database and File System
      • Perform Postupgrade Tasks for Applications Configuration
      • Perform System Tests
      • Prepare for Transition to Test Environment
    • Process of Upgrading a Siebel Test Environment
      • Search for Articles on My Oracle Support
      • Upgrade the Servers
      • Upgrade Third-Party Software
      • Upgrade the RDBMS
      • Perform Preupgrade Tasks for the Siebel Database
      • Perform Preupgrade Tasks for IBM DB2
      • Perform Preupgrade Tasks for Oracle Databases
      • Perform Preupgrade Tasks for Microsoft SQL Server
      • Perform Preupgrade Tasks for Application Data
      • Prepare the Siebel Database for Upgrade
      • Upgrade the Siebel Database (upgrep and upgphys)
      • Perform Postupgrade Tasks for Database and File System
      • Perform Postupgrade Tasks for Applications Configuration
      • Perform System Tests
    • Process of Tuning Siebel Upgrade Performance
      • Set Up the Target Database
      • Test Additive Schema Changes
      • Upgrade the Target Database (upgrep and upgphys)
      • Tune the Upgrade Files
      • Restore the Target Database
      • Restore the Production-Test Final Database
    • Process of Upgrading a Siebel Production Environment
      • Search for Articles on My Oracle Support
      • Upgrade the Servers
      • Upgrade Third-Party Software
      • Apply Additive Schema Changes
      • Upgrade the RDBMS
      • Perform Preupgrade Tasks for the Siebel Database
      • Perform Preupgrade Tasks for IBM DB2
      • Perform Preupgrade Tasks for Oracle Database
      • Perform Preupgrade Tasks for Microsoft SQL Server
      • Perform Preupgrade Tasks for Application Data
      • Perform Preupgrade Tasks for the User Interface
      • Upgrade the Siebel Database (upgrep and upgphys)
      • Perform Postupgrade Tasks for Database and File System
      • Perform Postupgrade Tasks for Applications Configuration
      • Perform System Tests
  • 27 Siebel Case Insensitivity Wizard
    • Siebel Case Insensitivity Wizard
    • Overview of What the Case Insensitivity Wizard Does
    • How CIAI Columns and Indexes Are Implemented in the Database
      • Case Insensitivity Wizard Modes
      • Input File Format
      • Eligibility Criteria
      • Table Name: Supported Table Types
      • Column Name: Supported Column Functional Types
      • Column Name: Supported Physical Column Types
      • Method and Index Strategy
      • Operation: Inactivating CIAI Configuration
      • Case Insensitivity Wizard Defaults
      • Running the Case Insensitivity Wizard Multiple Times
      • Column and Index Naming Convention
      • Error Reporting