Administering Benefits Cases

This chapter describes the tasks that administrators perform to administer benefits cases. It includes the following topics:

• About Controls for Benefit Data

• About Associating Nonbenefits Cases with Master Cases

• Roadmap for Administering Benefits Cases

• Process of Configuring Applications

• Process of Configuring Benefits for Cases

• Associating Manually Created Cases with Master Cases

• Enabling Effective Dating

• Implementing Effective Date Tracking

• Process of Setting Up Effective Dating for Additional Business Components

• Process of Configuring Appeal Cases

• Setting Up Quality Assurance Templates