Using Notifications in Oracle Social Network Desktop

This section describes how to use notification in the desktop:

What are notifications?

Notifications appear on the Notifications panel in the sidebar. They alert you to something that affects you, like you were added to a Conversation or someone flagged you when you were offline.

Some notifications contain actions you can use to respond to a notification right away. For example, a notification about a message that was added to one of your One-on-One Conversations while you were offline is linked, so you can click it to open the One-on-One and view the missed message.

Note: If you have missed many messages in multiple One-on-Ones, clicking a missed-message notification will open up to 10 tabs in the Detail window.

You can configure your notifications to show pop-up alerts to more immediately bring a notification to your attention. See What are pop-up alerts?

What are pop-up alerts?

Pop-up alerts are dialogs that pop up on your screen when an event that triggers a notification occurs (see How do I select the events that trigger notifications?).

Pop-up alerts contain links that enable you to respond immediately to the event. For example:

  • When someone assigns a Please Reply - Urgent flag to you, you can click a link in the pop-up alert to navigate to the message that was flagged.

  • When you're added to a Conversation or Social Object, this can trigger a pop-up alert that provides a link to the Conversation on your desktop or to a Social Object in your browser.

  • You might receive a pop-up alert saying you missed a One-on-One message while you were offline. The alert provides a link to the Conversation, so you can easily navigate to the missed message.

How do I configure my notification settings?

See the following sections for information on Notifications settings tab (Notifications preferences icon):

How do I turn notifications on or off?

  1. Click Settings icon.
  2. On the Notifications tab (Notifications preferences icon), select Enable Notifications to turn notifications on; clear Enable Notifications to turn notifications off.

How do I turn pop-up alerts on or off?

  1. Click Settings icon.
  2. On the Notifications tab (Notifications preferences icon), select Show pop-up alerts to turn pop-ups on; clear Show pop-up alerts to turn pop-ups off.

    Optionally, when you select to show pop-up alerts:

    • Select Play a sound to play a sound when an alert pops up.

      The sound is a system default sound.

    • Set the number of seconds to show an alert next to Dismiss after (seconds).

How do I select the events that trigger notifications?

Notifications and pop-up alerts are triggered by the same selected events. So, if you select a trigger for a notification, it also applies to your pop-ups (For more information, see What are pop-up alerts?)

  1. Click Settings icon.
  2. On the Notifications tab (Notifications preferences icon), click Notification Events.
  3. Under Notify me when someone, select the events that should trigger a notification:
    • Posts in a Conversation or Social Object—Send a notification whenever someone posts to a Conversation or Social Object. By default, you get notifications only for Conversations or Social Objects you've marked as favorites, but you can change the setting to All, to show notifications for any Conversation or Social Object you are a member of.

      Note: This option is off by default.

    • Posts to a One-on-One Conversation with me—Send a notification whenever someone posts to a One-on-One Conversation with you.

      Notes:

      • This option is off by default.

      • You are always notified of messages posted to one of your One-on-One Conversations while you were offline.

    • Posts on my wall—Send a notification whenever someone posts something on your wall.

    • Adds me to a Conversation or Social Object—Send a notification whenever someone adds you as a member to an Oracle Social Network Conversation or Social Object.

    • Assigns a flag to you and clears a flag assigned to you—Send a notification when someone:

      • Assigns a "Please Reply - Urgent" flag to me

      • Assigns a "Please Reply" flag to me

      • Assigns a "For Your Information" flag to me

      • Clears a "Please Reply - Urgent" flag assigned to me

      • Clears a "Please Reply" flag assigned to me

      • Clears a "For Your Information" flag assigned to me

  4. Optionally, click Restore Defaults to reset these triggers to their original values.

Where can I see my notifications?

You can see your notifications by clicking Notifications icon on the sidebar.

A maximum of 100 notifications is shown; when this limit is reached, the oldest message is removed as each new message arrives.

The notifications list is cleared when you disconnect from the account that supplied them or when you exit Oracle Social Network Desktop.

How do I filter my view of notifications in the sidebar?

On the Notifications panel, you can show all types of notifications or just one type. To set this up, click (Options menu icon) and select the type of notification to show.

  • All—To see all of your notifications

  • Flags—To see only notifications about the flags assigned to you

  • Missed One-on-One Messages—To see only notifications about messages sent to you when you were offline

  • New Memberships—To see only notifications letting you know you have been added to a Conversation, Social Object, group, or any other type of new membership

  • Message Preview—When selected, shows a preview of any message associated with the notification.

    Note: Your message preview setting is saved and applied whenever you view the Notifications panel.

How do I delete notifications?

Select the notification you want to delete, and click Remove icon at the top of the Notifications panel.