Managing Your Account in Oracle Social Network Desktop

This section describes how to manage your account in the desktop:

What are Oracle Social Network accounts?

An Oracle Social Network account is your connection to a server that is hosting an instance of Oracle Social Network. Your organization might have multiple servers, each offering its own instance of Oracle Social Network. If you have connection privileges to two or more of these, then you can say you have multiple accounts.

Note: With the desktop client, you can interact with only one Oracle Social Network account at a time.

Your system administrator likely set up your system to automatically connect to the necessary accounts. However, you might be required to supply your name and password at the start of every session.

The first time you start Oracle Social Network Desktop, the Manage Accounts dialog opens with options for configuring this and future sessions. There are options for:

If you have just one account, you might want to save your password and disable account switching. If you have multiple accounts, you might want the Manage Accounts dialog to show at the start of each session so you can select the account to use (see How do I enable account switching when I start Oracle Social Network Desktop?).

How do I enable account switching when I start Oracle Social Network Desktop?

You can select to always show the Manage Accounts dialog at start-up so that you can select the account you want to use in the current session.

  1. At the top of the sidebar, open the Accounts menu and select Manage Accounts.
  2. Select Ask for an account at startup.

    Every time you start up Oracle Social Network Desktop, the Manage Accounts dialog opens, and you can select an account from the Account list.

    Clear this option to disable account switching.

Where can I see my account details?

  1. At the top of the sidebar, open the Accounts menu, then select Manage Accounts.
  2. Select an account from the Account list.

    You can see the account name, server URL, your user name, and the options you've selected for the account.

How do I add an account in Oracle Social Network Desktop?

  1. At the top of the sidebar, open the Accounts menu, then select Manage Accounts.
  2. In the Manage Accounts dialog, click Create Account button to clear all current values.
  3. In the Server URL field, enter the URL to your Oracle Social Network account, then click Next.

    For example, enter: https://acme.social.us1.oraclecloud.com/client.

  4. If your company uses federated authentication, your newly created account is selected in the Manage Accounts dialog. Click OK, then enter your login information as requested.

    If your company doesn't use federated authentication, skip to the next step.

  5. If necessary, enter the Identity Domain.
  6. In the User Name field, enter your Oracle Social Network user name.
  7. In the Password field, enter your Oracle Social Network password.
  8. To log in automatically in future sessions, select Remember password.
  9. Click Finish.

If you have multiple accounts, you might want the Manage Accounts dialog to show at the start of each session so you can select the account to use (see How do I enable account switching when I start Oracle Social Network Desktop?).

How can I see my account status in Oracle Social Network Desktop?

The status of the current account appears at the top of the sidebar, to the right of your profile picture and under your name.

How do I switch between accounts in Oracle Social Network Desktop?

  1. At the top of the sidebar, open the Accounts menu and select the account you want to switch to.
  2. If you haven't saved the selected account's name and password, a dialog will open and you can enter them there.

How do I save my password in Oracle Social Network Desktop?

  1. At the top of the sidebar, open the Accounts menu and select Manage Accounts.
  2. Select Remember password.
  3. Click OK.

How do I disconnect from an account in Oracle Social Network Desktop?

Your connection to an account is maintained until you try to connect to another account or until you select to work offline (see How do I work offline in Oracle Social Network Desktop?).

For information about closing or exiting Oracle Social Network Desktop, see How do I close and exit Oracle Social Network Desktop?

How do I delete an account in Oracle Social Network Desktop?

  1. At the top of the sidebar, open the Accounts menu and select Manage Accounts.
  2. From the Account list, select the account you want to delete.
  3. Click Delete Account icon.

How do I work offline in Oracle Social Network Desktop?

When you work offline, the only feature available in Oracle Social Network Desktop is the Offline Briefcase and any Conversation or wall you have added to it. For more information, see Understanding the Offline Briefcase

  1. Open the Accounts menu at the top of the sidebar.
  2. Select Work Offline.

    A check mark appears to the left to the Work Offline option.