This section describes how to work with people and grounds in the add-in for Outlook:
The People and Groups panel gives you quick access to your entire social network. Your network includes your contacts, the people you follow, the people who follow you, and the groups you are a member of.
To open the People and Groups panel, click in the navigation bar.
The People and Groups panel has five tabs:
Contacts ()—People you selected as contacts
Groups ()—The groups you belong to
People You Follow ()—People you have selected to follow
Your Followers ()—People who have selected to follow you
Outside users are people who don't work for your company, but who collaborate with you and your co-workers in Oracle Social Network. They are members of Oracle Social Network with limited privileges. For example, outside users can be contacts but they can't have contacts in Oracle Social Network. They can participate in Conversations only when they are added by you or some other member of the Conversation.
Note: One outside user can't add another to a Conversation.
Wherever an outside user is a member of a Conversation, a banner appears at the top of the page to alert you. All outside users have the same avatar () and their names are in purple text so you can easily tell who they are.
When you open an outside user's wall, you'll notice that you can't post to it. However, you can still view profile information (if the user has added any).
Since outside users do not have walls they can post to, you won't see Follow or Following buttons on their profile page. Instead, you'll see Add as Contact or Remove from Contacts options.
Unregistered users are people who are in your company's directory but are not yet members of Oracle Social Network. When you add people to a Conversation or wall, the word unregistered appears next the names of the unregistered in the Manage Members dialog. When you try to add an unregistered user, a warning alerts you to their unregistered status.
When you add an unregistered person to a Conversation, they receive an email with a link to set up their account.
Wherever you see a person's picture or name, you can click it to go to the person's profile.
Alternatively, you can right-click a person and select Go To <name>'s Wall. You can also open a contact in Outlook, and click Go to Wall in the ribbon.
Select or clear Show Offline Contacts to either show (select) or hide (clear) your contacts who are currently offline.
Select Arrange By then either Name, to arrange your list of contacts by a contact's first name, or Presence Status, to arrange the list by the person's online status: active, away, and offline.
Select Sort and choose from either Ascending (from 0 to 9 and A to Z or active to offline) or Descending (from Z to A and 9 to 0 or offline to active).
You can add a new contact on the Contacts tab of the People and Groups panel or by following them (see How do I follow people and add them as contacts?).
Note: You can add an outside user as a contact, but outside users can't add you. Outside users can't have contacts in Oracle Social Network.
To search for a particular person, enter a name in the Search field, then select from the results.
If your administrator has configured the system to allow you to invite users, you can invite people from your Outlook address book.
To add a contact from your Outlook address book, click Outlook Contacts, then double-click the person you want to add.
Note: Only contacts that include email addresses appear on the Outlook Contacts tab.
Confirm that you want to invite the person. When you click OK, an email is sent to the contact inviting them to join Oracle Social Network.
Note: You can also invite someone from the Outlook ribbon while viewing the contact's card. See How do I invite my contacts from my Outlook address book to join Oracle Social Network?
If your administrator has configured the system to allow you to invite users, you can invite people from your Outlook address book. Inviting users to join Oracle Social Network makes it easier to collaborate with them.
From your Outlook address book, open the contact you want to add to Oracle Social Network.
Note: The contact must include an email address.
In the Outlook ribbon, click Invite from the Oracle Social Network actions.
An email is sent to the contact inviting them to join Oracle Social Network.
Note: If the contact is already an Oracle Social Network user, you see Go to Wall in the Outlook ribbon.
Alternatively, you can invite multiple Outlook contacts from the Contacts tab of the People and Groups panel. See How do I add new contacts?
Click Yes to also stop following the person.
Click No to remove the person as a contact but continue to follow them.
Adds them to your list of contacts
Lets you post messages to their wall
Includes information about their wall activity on the Overview panel.
Includes information about the activity on their walls in your daily email digest.
Click next to the person; or
Right-click the person, and select Follow <name>.
Groups provide a way to organize a set of people into one entity: the group. All members of a group can be added to a Conversation, collection, or Social Object in one operation.
Just as each person has a profile in Oracle Social Network, a group has a profile with its own unique set of details: its name and description and a group image or avatar. Any member of the group can revise a group's profile details and image.
On the navigation bar, click , then click .
Double-click a group to see its details, like its wall, its members, the Conversations and walls it belongs to, and so on. The area at the top of a group has tabs you can use to navigate to these views:
Posts—View everything posted to the group's wall.
Documents—View the documents posted to the group's wall.
Members—View all members of the group.
Member Of—View a list of the Conversations and walls this group is a member of.
Belongs To—View a list of the other groups that this group is a member of.
Referring Items—View a list of the items that link to this group.
Whenever a group is created, it is automatically given its own wall. Here group members can post information of particular interest to the group.
Click Groups & Contacts to select from your contacts and other groups.
In this dialog, you can expand a group and pick individual members.
Click Search to enter search terms; click the Search icon to show all results.
To add members, start with step 5 in How do I add people to a group?
To remove members, right-click a person or group, and select Remove from Membership.
When a user is added to or removed from an item a membership message is posted to the item (for example, This wall is now accessible to: Jane Doe). If you'd prefer not to show those messages, you can hide them. See How do I hide membership messages?
When you deactivate a group, the group keeps its memberships in Conversations and walls, but it can't be added to additional Conversations and walls. Deactivating a group also prevents further additions to the group's wall. When deactivated, a group's icon and name are grayed out (the group name is grayed out on membership lists and on the Groups tab).
Note: You can reactivate a deactivated group at any time. For more information, see Is there a way to reactivate a deactivated group?
Enabling a deactivated group makes the group available for adding to Conversation and other types of membership lists.