Exclude Qualifiers from Custom Hierarchical Group in Offer Market Eligibility

Use custom hierarchical qualifier groups to define exclusions in offer market eligibility. In addition to predefined hierarchical groups, you can now exclude qualifiers from custom hierarchical groups when defining offer eligibility criteria.

Improve control over offer eligibility by including a parent qualifier group while excluding specific child groups within the hierarchy. For example, you can qualify all members of a country-level group for an offer while excluding members of a specific state-level group, enabling more precise eligibility definitions using custom hierarchical structures.

Steps to enable and configure

You don't need to do anything to enable this feature.

Tips and considerations

  • Assess your current market eligibility rules and hierarchical qualifier structures to determine the specific values or sub-groups that should be excluded, ensuring alignment with your marketing and financial strategies.  
  • Engage cross-functional teams, such as marketing and sales, during the configuration process to validate exclusion rules and ensure they support targeted offer campaigns.  
  • Regularly review the impact of these exclusions post-implementation to adjust rules as needed, adapting to changing market dynamics or business priorities.

Key resources

  • Oracle Channel Rebate and Point-of-Sale Management User Guide