Error When First Launching Excel After Installing Smart View

After installing Oracle Smart View for Office and launching Excel for the first time, you may get an error message similar to the following: "Unable to set the installed property of the add-in class."

Workarounds:

• Enable the Smart View add-in for Microsoft Office using one of the following methods:

  • Trust Center Method

  • COM Add-ins Method

• If the above methods do not resolve the issue, try reinstalling Smart View as administrator.

  See Smart View Ribbon Fails to Display After Non-Admin Installation .

Trust Center Method

1. In Office (for example, in Excel), go to File, then Options, and then Trust Center.

2. Click the Trust Center Settings button.

3. In the left pane, select Trusted Locations.

4. Click Add new location to launch the Microsoft Office Trusted Location dialog box.

5. In Path, enter the path to the Smart View bin folder; for example:

   C:\Oracle\SmartView\bin

6. Click OK.

7. Click OK to close the Trust Center, and then click OK to close Excel Options.

COM Add-ins Method

1. In Office (for example, in Excel), go to File, then Options, and then Add-ins.

2. From Manage, select COM Add-ins, and then Go.

3. In COM Add-ins, select the check box to enable the Oracle Smart View for Office add-in, and click OK.