Configuring User Profiles for Forgotten User ID Emails

If end users forget or do not know their user ID, they can request that it be sent to them by email.

This setup assumes that the system is configured to send emails to end users. To allow users to request forgotten user IDs, the security administrator fulfills these requirements:

1. Adds the email address to the user profile.

   On the User Profile - General page, select Edit Email Addresses and add a valid email address. See Setting General User Profile Attributes.

2. Allows emails on one of the user's permission lists.

   On the Permission Lists - General page, select the option Allow User ID/Password to be Emailed. See Setting General Permissions.

3. Composes the email text.

   On the Forgotten User ID Email Text page, enter text for an email message to send to the end user, containing the user ID that corresponds to the supplied email address. See Creating Email Text for Forgotten User IDs.

4. Sets up a web site for the end user to send a request for their forgotten user ID. See Setting Up a Site for Forgotten User IDs Email.

When the prerequisite setup is complete, the end user accesses the forgotten user ID page, enters their email address, and receives an email with the associated user ID. See Requesting Emails for Forgotten User IDs.

In case an end user forgets their user ID, and their user profile is not set up to receive an email with the user ID, they must contact the security administrator directly.