Home Cloud Cloud Applications B2C Service Oracle B2C Service Configure and Extend Configure Dynamic Agent Desktop Workspaces and workspace rules Agent scripts and script rules Workspace and script elements Create guided assistance guides Create desktop workflows Configure Intelligent Advisor Change the appearance of interviews Customize interview styling and behavior Create decision letters, claim forms and other personalized documents Configure Agent Browser UI Create custom workspaces Add branding to the Agent Browser UI Create an Agent Browser UI extension Create Custom Objects and Processes Access object designer Create custom objects Access process designer Add object event handlers Use Add-Ins Desktop Add-Ins (.NET API) Install add-ins Work with Configuration Settings and Message Bases Configuration settings Message bases Customize configuration settings Customize message bases
