1. Using B2C Service
  2. How You Add Your Branding on the Login Window

How You Add Your Branding on the Login Window

The Login window is an ideal place for you to communicate a message to your staff.

Using our branding feature, you can include any message content you want when staff members log in to your application. And if your site is configured for multiple interfaces, you can customize each interface’s Login window according to its audience and the message you want to convey.

Two areas can be customized using the following configuration settings. (Expand Site Configuration, double-click Configuration Settings, and then find RightNow User Interface/Tool Bar/General.)

  • BRAND_CONTENT_URL—Specifies the URL used to display content on the banner area of the Login window. The default contains Oracle content announcing releases, webinars, and events.
    Tip: Make sure to enter a fully qualified domain name to display the web page you want. Also, the web page must use fully qualified paths to images, or the images will not display.
  • BRAND_WELCOME_MSG—Specifies the welcome message that displays on the Login window. Default is blank.

This image shows a Login window that displays a customized brand content URL and brand welcome message.

Legend for image: 1. Message 2. Content

Related Topics