Session Expiration

This topic describes how long the console remains active after logging in and how to prevent lost work after your session expires.

B2C Service is set up to automatically log you out after a specific period of inactivity on the console (by default, 15 minutes). After your session expires, you’ll receive a Console Locked message, and you must re-enter your password to resume work without any loss of data.

If you choose to exit the application, all your unsaved work will be lost. In addition, after entering four incorrect passwords, you’ll be locked out of the console and must relaunch the application. Any unsaved work will be lost.

Note: If you log in through an identity provider using the single sign-on process, you won’t have the opportunity to re-enter your password to continue working in the application. Any unsaved work will be lost.