Organization Workspace Ribbon

The buttons on the standard organization workspace ribbon are used to perform actions on the workspace.

For information about the ribbon in general, see Common Functionality Ribbon.

Standard Organization Workspace Ribbon

Group/Button Description
Editor
Undock Click to undock the organization editor from the console and display it in a separate window.
Save
Save Click to save the changes you have made to the organization and continue working. The organization record remains open.

When you save an organization, the rules engine evaluates it. If organization rules exist and the organization matches one or more rules, the record may be modified when you save it. For example, a rule can change an organization’s state or set a custom field value. See Overview of Business Rules.

Save and Close Click to save the organization and close the record.
Actions

With the exception of the New and Appointment buttons, the buttons in this group are not enabled until after you have saved an organization you are adding.

New Click to add an organization.
Refresh Click to refresh the current organizations report.
Appointment Click to add an appointment that is associated with the organization. See Record Information Available in Outlook Appointments.
Print Click to print the organization record. See Print a Record.
Copy Click to copy the organization record. See Copy a Record.
Delete
Caution: Deleting an organization permanently removes all contacts associated with the organization from the knowledge base. It also deletes all incidents for which the contacts are the primary contacts, and it may delete opportunities as well. See What Happens When You Delete a Contact.

Click to delete the organization record.

Proofing
Spell Check Click to check the spelling of any fields that have spell checking enabled. See Check Spelling Manually.
Links and Info
Links Click to select a URL from the list of links added by your administrator.
Info Click to see details about the organization, including when it was added and last updated and the record ID. If the organization record is in a rules state, that information also appears.